Casey McCarthy

• Professional AV technology solutions supporting corporate, higher education & government / DoD markets
• From 1/2019-9/2020, 7/2022-present
• Established processes and policy that allowed team to grow, more efficiently and effectively support client needs
• A custom commercial technology integrator providing solutions for integrated AV, live events technology & custom security solutions
• Servicing government markets, house of worship & higher educational institutions, private sector opportunities throughout the Mid-Atlantic region
• Responsible for developing new opportunities in DC-MD-NoVA, Tidewater Region, Central Virginia
• Managed and grew accounts with key Federal clients in Virginia, MD, DC
• Developed and expanded sales opportunities and relationships with colleges and universities throughout Virginia
• Aided in developing process oriented environment built on experienced design and fulfillment team
• Brought consultative sales philosophy to team, with emphasis on advocacy for client needs as key to relationship building process
• Developed custom solutions based upon clients' strict requirements.
• Streamlined processes to cut downtime and optimize employee productivity.
• Analyzed problematic areas to provide recommendations and solutions.
• Monitored and managed staff performance to attain target metrics both individually and team unit.
• Evaluated clients' needs and created plan of action to provide solutions.
• Presented project scopes to employees and executives, proposing timelines, budgets and specifications.
• Closely monitored and updated company systems for efficiency, output and other factors to improve overall productivity.

• A design-build, service oriented custom commercial technology integrator providing solutions for integrated AV in commercial and residential market. Providing solutions and services to clients on local and national basis.
• Brought in to build new systems, processes and culture for service team that struggled to create an identity or establish a brand of service that was almost exclusively reactive to client needs
• Built department from ground up, establishing processes and policy that allowed team to grow and more efficiently and effectively support needs of our clients
• Moved away from 3rd party resources that stifled department's ability to take ownership and command of our service policies
• Developed national relationships with fully vetted 3rd party providers to provide quicker, quality support for our national accounts
• Integrated a professional development plan and in-house trainings that allowed our service technicians to hone their skills and expand our core competencies for providing service to our clients
• Created new service oriented products and options that created significant growth in our department's revenue streams and provided a wider variety of options for our sales team to engage clients with
• Involved in developing and supporting initiatives to train and develop new pools of talent from underserved communities, including helping to build relationships within community to create access to candidates
  Was instrumental in supporting diversity and inclusion initiatives to expand outreach and create policies for company
• Played critical role in examining and shaping “sales-to-service” process to create better communication, efficiencies and accountability with our project processes

• Military, Corporate & Higher Education, A custom commercial integration firm with experience with corporate & commercial markets, local/state & federal government markets, K-12 and higher educational institutions, medical and military markets
• From 5/2009-12/2012, 2/2015-12/2018
• Responsible for developing corporate and commercial sales opportunities in Richmond
• Charlottesville, Tidewater Region, Washington DC and South-Central Virginia
• Managed and grew accounts with key Federal clients in Virginia, MD, DC
• Developed and expanded sales opportunities and relationships with colleges and universities throughout Virginia
• Work environment required “multi-tooled” sales consultant
• Thrived in environment where responsibilities included: consulting and RFP development, design & engineering, project management and post-installation training & service for all new sales opportunities delivered
• Created own Street & Company specific marketing materials to help create company awareness and develop new lead opportunities
• Managed facilitated client relationships for delivered projects that ranged in size from thousands to $2,000,000

• A turn-key residential technology company servicing custom builder market, home renovation and retro- fit markets in Richmond and throughout Virginia
• Sought out and developed relationships with top builders in market for home technology solutions that included automation, home network, AV, lighting control, security / surveillance and remote systems management
• Consultative sales approach included site discovery, survey and documentation, design and engineering work, project management responsibilities, coordination of 3rd party resources utilized for multi-scaled projects, accounting / invoicing and billing, client training and orientations
• Developed relationships with variety of vendors and manufacturers to build support for new and existing product lines
• Responsible for developing new revenue streams through professional networking groups and affiliations
• Represented Livewire for various high-profile events and seminars through partnerships with Richmond Symphony Orchestra League and IFDA
• One of top sales performers within first year; sold and coordinated largest project for 2014

• A custom integration firm with experience in luxury MDU market, luxury residential retro-fit and new construction markets
• Was hired as company's installation manager and tasked with recruiting, oversight and development of company's technical staff
• Was able to streamline process and communications of company's technical staff in order to grow billable hours and increase profitability of fulfillment end of DHL's staff
• Oversaw nearly all of company's projects, from conceptual development to project management, scheduling, communications, oversight, quality control and fulfillment
• Responsible for design & engineering, project management and installation services bidding for all of company's projects
• Developed fulfillment process and points of accountability for all stages of company's projects
• Developed technical staff for leadership positions in installation, project management & design

• A custom design & engineering company with emphasis on development of custom software systems, peer- to-peer modules and graphic user interfaces that are utilized for automation systems technology
• Developed and provided organization to structure and processes of company
• Was able to double sales output of company and gain toehold in design community, allowing company to diversify and benefit from more profitable client-base
• Oversaw nearly all of company's projects, from conceptual development to project management, scheduling, communications, oversight, quality control and fulfillment
• Addition to staff and business acquired for company allowed for additional growth of design and development staff to accommodate additional clients and project opportunities
• Developed project process and key points of quality control for all elements and services offered

• An upscale, full service custom integration firm specializing in high end, residential systems design and installation with strong emphasis on project design and project management
• Was instrumental in development of structure and processes that allowed for growth of and establishment of one of most respected custom integration firms in Arizona
• Was instrumental in designing systems and providing project management and field support for over$5,000,000.00 in realized business in 2 years' time
• Simultaneously managed in excess of $4,000,000.00 in business with over 7 projects in excess of$250,000.00
• Designed and structured successful business strategies for handling out of state business opportunities with new and established clientele
• Developed and maintained relationships with top builders and designers in market

• A well respected and successful technology production & integration company catering to a variety of production and custom builders
• Built custom installation department focused on catering to and providing services and solutions for custom builders and homeowners
• Worked directly with Sales Department and clients to sell system projects
• Oversaw design and development of strategies for effectively selling and implementing full scale custom solutions for clients desiring AV distribution and home automation solutions
• Provided oversight for project process and managed multiple projects simultaneously
• Responsible for scheduling of project stages, management of field supervisors & teams
• Responsible for training and developing strategies that standardized process for custom projects

• Technology Industry Trends
• Lifestyle and technology magazines

Was a part of two iconic organizations who were leaders in retail and custom technology sales and solutions for the residential market. Started my career in AV integration services with these organizations.

• Co-ran event-based entertainment business providing technology and talent to support corporate and personal events
• Provided talent and resources to support local club owners with DJ / music services
• Provided video production services for graduation, wedding and memorial events