Cashay Hadley
Lithonia,GA
Summary
Dedicated professional with experience in customer service and financial trading. Skilled in data tracking and problem resolution, with a strong ability to execute trades efficiently and analyze market trends to enhance trading strategies.
Overview
7
7
years of professional experience
Work History
Day Trader
Self Employed Web
Miami, Florida
06.2024 - Current
- Analyzed market trends to identify profitable trading opportunities.
- Executed trades swiftly to capitalize on market fluctuations.
- Monitored financial news to inform trading strategies and decisions.
- Maintained detailed records of daily trades and positions taken.
- Collaborated with other traders to share insights and strategies.
- Utilized trading software for real-time market analysis and tracking.
- Researched industry sectors, individual companies, and their competitors to identify growth opportunities.
- Utilized advanced analytical techniques such as quantitative modeling and algorithmic trading systems.
- Assessed potential risks associated with various investment decisions before making trades.
- Analyzed daily margin calls and partnered with representatives to take necessary actions.
- Reviewed exception reports and monitored for best execution obligations of clearing firms.
- Identified opportunities for improvement and increased efficiency in brokerage operations.
- Applied strict company and regulatory standards when producing contracts and documentation.
- Acted as buyer or seller representative when arranging sales.
- Bought or sold stocks, bonds and commodity futures on behalf of investment dealers.
- Verified completion of legal formalities prior to closing dates through research and process.
- Executed financial due diligence and created valuation model to establish enterprise value and purchase price.
- Balanced energy distributions between trading hubs and generation points.
CSR- Customer Service Representative/Healthcare co
Florida Blue
Fort lauderdale , FL
07.2023 - 07.2024
- Assisted customers with inquiries and resolved issues efficiently.
- Processed customer orders using CRM software and maintained accurate records.
- Handled high volume of calls while maintaining professionalism and patience.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Provided exceptional customer service to ensure customer satisfaction.
- Developed positive relationships with customers through friendly interactions.
- Coordinated project schedules and timelines for remote collaboration.
- Assisted in drafting project documentation and reports for clarity.
- Generated invoices based on agreed upon terms between clients and vendors and company representatives.
Payment Poster/ Patient Access Representive
Cape Fear Valley Health System
06.2022 - 06.2023
- Processed payment transactions accurately and efficiently for patient accounts.
- Maintained detailed records of payments received and adjustments made.
- Assisted in training new staff on payment posting procedures and software use.
- Maintained a working knowledge of industry regulations pertaining to healthcare billing practices.
- Processed incoming payments accurately and efficiently for various accounts.
- Maintained detailed records of transactions using electronic billing systems.
- Reviewed payment discrepancies and resolved issues with appropriate departments.
US Army
Fort Bliss, Texas
08.2018 - 05.2022
- Patrolled designated areas to ensure safety and security of personnel and property.
- Responded to emergencies by providing immediate assistance and coordinating with response teams.
- Conducted inspections to identify security vulnerabilities and ensure compliance with regulations.
- Prepared detailed reports on incidents, observations, and actions taken during patrols.
- Collaborated with law enforcement on investigations and community safety initiatives.
- Maintained order by enforcing military laws and regulations within installations.
- Supervised traffic control, managing vehicle flow during events and emergencies.
- Testified in court regarding observed scenes, evidence collected, and previous incidents.
Education
Some College (No Degree) - Psychology
Florida State University
Tallahassee, FLSkills
- Market analysis
- Quantitative modeling
- Financial trading
- Customer service
- Data tracking
- Risk assessment
- Project coordination
- Problem resolution
- Performance tracking
- Emotional control
- Quick decision making
- Data interpretation
- Negotiation trained
- Cold calling
- Active listening
- Call center procedures
- Call center operations
- CPR and AED training
Affiliations
- basketball
- flag football
- community service
Timeline
Day Trader
Self Employed Web
06.2024 - Current
CSR- Customer Service Representative/Healthcare co
Florida Blue
07.2023 - 07.2024
Payment Poster/ Patient Access Representive
Cape Fear Valley Health System
06.2022 - 06.2023
US Army
08.2018 - 05.2022
Some College (No Degree) - Psychology
Florida State University
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