Cashay Sims
Chicago,Illinois
Summary
Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
5
5
years of professional experience
Work History
Crew Member
Chipotle
03.2023 - 04.2024
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
Crew Trainer
Chipotle
03.2023 - 04.2024
- Enhanced crew performance by implementing effective training strategies and customized lesson plans.
- Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Crew Member
Staff Management SMX
09.2022 - 01.2023
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Increased production efficiency by streamlining assembly line processes and identifying areas for improvement.
- Reduced machine downtime by performing regular maintenance checks and promptly addressing issues.
- Followed detailed instructions to assemble products accurately, ensuring customer satisfaction with the final result.
- Developed strong multitasking abilities by managing multiple tasks simultaneously on the assembly line without sacrificing quality or efficiency.
- Demonstrated adaptability by quickly learning new equipment and techniques as required for different production stages.
Brand Associate
Old Navy
02.2020 - 01.2021
- Enhanced brand awareness by implementing strategic marketing campaigns and initiatives.
- Developed strong relationships with clients for increased customer loyalty and retention.
- Boosted sales performance through effective merchandising and product presentation techniques.
- Collaborated with cross-functional teams to execute successful product launches and promotions.
- Led training sessions for new team members on company policies, procedures, and best practices for success in their roles as Brand Associates.
- Achieved monthly sales targets consistently by employing persuasive selling techniques tailored to individual customer needs.
- Worked closely with visual merchandisers to design eye-catching window displays reflective of current fashion trends and brand identity.
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
Crew Member
Buffalo Wild Wings
08.2019 - 01.2020
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Backed up servers by setting up trays and completing some food deliveries.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Operated cash register to ring up final bill and process various forms of payment.
Education
No Degree - Psychology
Southern Illinois University Edwardsville
Edwardsville, ILCosmetology License - Cosmetology
Paul Mitchell The School Chicago
Chicago, IL01.2025
Skills
- Inventory Restocking
- Food Running
- Food Preparation
- Menu Memorization
- Safe Food Handling
- Cooking
- Order Management
- Customer Service
- Drive-Thru Operations
- Sales expertise
- Verbal and written communication
- Flexible Schedule
Timeline
Crew Member
Chipotle
03.2023 - 04.2024
Crew Trainer
Chipotle
03.2023 - 04.2024
Crew Member
Staff Management SMX
09.2022 - 01.2023
Brand Associate
Old Navy
02.2020 - 01.2021
Crew Member
Buffalo Wild Wings
08.2019 - 01.2020
No Degree - Psychology
Southern Illinois University Edwardsville
Cosmetology License - Cosmetology
Paul Mitchell The School Chicago
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