Cashmere Lopez
Greif
Plainfield,Illinois
5
years of professional experience
Dynamic and dedicated Team Member, skilled in new employee training and customer service excellence. Proven ability to enhance team performance through effective task delegation and active listening. Committed to fostering a positive work environment while ensuring compliance with safety standards and delivering high-quality service.
Work History
Warehouse Stacker
1 Year 9 Months- Maintained open lines of communication with coworkers and supervisors alike, fostering a positive atmosphere that encouraged teamwork toward shared goals.
- Maintained a clean and safe work environment by adhering to company guidelines and sweeping assigned areas regularly.
- Completed daily performance logs accurately, providing valuable data for ongoing process improvement efforts within the warehouse operations team.
- Verified orders from shipping and receiving documentation to complete accurate transfers.
- Kept warehouse clean with daily cleaning, organizing and sanitizing of high-touch surfaces.
- Followed orders precisely for correct items, sizes and quantities.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Team Trainer
1 Year 5 Months- Developed training materials to enhance team performance and operational efficiency.
- Facilitated onboarding sessions for new employees, ensuring understanding of company policies and procedures.
- Provided ongoing support to team members, addressing questions and promoting best practices in service delivery.
- Conducted regular evaluations of training effectiveness, adjusting programs as necessary to meet team needs.
- Mentored staff on customer service excellence, fostering a positive work environment and teamwork culture.
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Team Member
2 Years- Assisted in food preparation and cooking processes to ensure high-quality menu offerings.
- Maintained cleanliness and organization of workstations in compliance with health and safety standards.
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Collaborated with team members to efficiently manage order fulfillment during peak hours.
Education
High School Diploma
Skills
Task delegation
New employee training
Learning styles
Cross-training
Active listening
Customer service
Problem-solving
Time management
Multitasking and organization
Cleaning and sanitation
Workplace safety
Timeline
Warehouse Stacker
Greif
11.2024 - 08.2026Read More
Team Trainer
Whataburger
05.2023 - 10.2024Read More
Team Member
Wingstop Restaurant
05.2021 - 05.2023Read More
Connections Academy
High School Diploma
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