Cashondra Sanders-Key
Lithonia,GA
Summary
Top-notch professional with expertise in menu development, kitchen management and staff training. Creates unique and delicious dishes while controlling food and labor costs. Collaborative and committed to seeking feedback from customers and staff to improve kitchen workflows.
Overview
11
11
years of professional experience
1
1
Certification
Work History
GENERAL MANAGER
NANCY’S PIZZARIA
06.2023 - Current
- Maintain high-quality standards and efficient service
- Oversee daily kitchen operations, including food preparation, cooking, and plating
- Monitor and manage inventory, including food stock, supplies, and kitchen equipment, to optimize costs and minimize waste
- Ensure strict adherence to food safety and sanitation regulations, maintaining a clean and safe kitchen environment
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Coordinated special events bookings, working closely with clients to ensure their expectations were met or exceeded from start to finish.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
- Maintain open communication with front-of-house staff to ensure smooth service and promptly address any guest concerns
- Continuously train and mentor kitchen staff to make sure they meet high culinary standards and can execute the menu effectively
- Oversee the hiring process, identifying and bringing in talented culinary professionals who align with the company’s values and culinary vision.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
EXECUTIVE CHEF
Snatched Tongues Catering and Restaurant
01.2023 - Current
- Create a menu for events and quote services
- Maintain cleanliness and comply with food sanitation requirements by properly handling food and ensuring correct storage.
- Disciplined and dedicated to meeting high-quality standards.
- Monitored food production to verify quality and consistency.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Expanded the restaurant's recognition and reputation by participating in industry events and competitions.
- Developed and remained accountable for safety, quality, consistency, and adherence to standards.
- Collaborated with the front-of-house team to ensure seamless service and memorable experiences for guests.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Piloted special event catering services, generating additional revenue streams for the establishment.
- Elevated plating presentation standards across all dishes served leading to improved guest perceptions of overall dining experience.
Sous Chef/Prep
The Reserved Kitchen And Cocktails
11.2021 - 03.2023
- Sets up and stocks food items and other necessary supplies
- Continuously train and mentor kitchen staff to ensure they meet high culinary standards and can execute the menu effectively.
- Collaborated with the executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.
- Coordinated with vendors to order supplies and maintain high-quality standards.
- Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
- Served as an integral part of the hiring process for new kitchen staff members, contributing valuable insights into candidate selection based on experience and skill set compatibility with existing team dynamics.
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed promptly without sacrificing quality or presentation standards.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
Home Health Assistant
Personalized Care
02.2020 - 09.2021
- Assist client with personal care tasks and safe lifting, transferring, repositioning, and movement
- Perform light household tasks, and observe, monitor, and record clients' physical and emotional well-being, and promptly report any changes to senior staff.
- Utilized universal precautions and infection control principles in all aspects of care.
- Developed and implemented care plans for clients.
- Prepared nutritious meals according to dietary restrictions, contributing to overall health improvement for patients.
Manager
Krystals Resturant
04.2018 - 02.2020
- Responsible for supervising the restaurant team, establishing and achieving goals, as well as generating profits
- Oversee recruitment and training of new employees and set policies and processes
- Prepare regular reports for upper management.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Monitored food production to verify quality and consistency.
- Disciplined and dedicated to meeting high-quality standards.
- Implemented strict food safety standards to maintain impeccable cleanliness and reduce risk of contamination.
Clinical Facility Administrative Assistant
Davita, INC.
08.2013 - 02.2018
- Responsible for amending and correcting billing/credit issues and retaining copies of all incoming invoices, payroll, inventory, accounts payable, and weekly/monthly reports and filing, typing, and other clerical duties.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Provided prompt, polite and professional in-person and telephone customer service.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Ensured compliance with HIPAA regulations by safeguarding sensitive patient data during record-keeping tasks.
- Contributed to a positive work environment through strong collaboration with colleagues across various departments within the healthcare facility.
- Facilitated clear communication between medical providers and patients by acting as a liaison in person, over the phone, or via email.
- Prepared and processed patient referrals and transfer requests.
- Maintained accurate inventory records through diligent data entry, updating, and filing.
- Performed monthly reconciliation of open purchasing orders.
- Conducted comprehensive safety audits to identify areas for improvement and ensure ongoing regulatory compliance.
- Provided expert guidance to employers on the interpretation of OSHA standards, assisting them in achieving full compliance with applicable regulations.
Education
Associate of Science - Culinary Arts
Atlanta Technical College
Atlanta06.2023
Bachelor of Science - Biology
Clark Atlanta University
Atlanta, GA2011
Skills
- Excellent collaboration and leadership skills
- Proficient in MS Word, Excel, and PowerPoint
- Menu design and recipe creation
- Food safety and sanitation practices
- Understanding ingredients and seasonings
- Familiar with retail supply chain, inventory, and procurement
- Dedicated and productive in all tasks embarked upon
- Knife skills and food preparation
Certification
- ServSafe Food Protection Manager
- Prep Cook
- Food Production Worker 3
- RASS
- Culinary Nutrition Assistant
Activities
- 21st Annual Bridge Builder Awards Event- Front-of-the-House to Chef Matthew Raiford and Chef Tia Raiford
- 22nd Annual Bridge Builder Awards Event- Sous Chef to Chef Matthew Raiford and Chef Tia Raiford
- 2023 I Love ATC Event
Timeline
GENERAL MANAGER
NANCY’S PIZZARIA
06.2023 - Current
EXECUTIVE CHEF
Snatched Tongues Catering and Restaurant
01.2023 - Current
Sous Chef/Prep
The Reserved Kitchen And Cocktails
11.2021 - 03.2023
Home Health Assistant
Personalized Care
02.2020 - 09.2021
Manager
Krystals Resturant
04.2018 - 02.2020
Clinical Facility Administrative Assistant
Davita, INC.
08.2013 - 02.2018
Associate of Science - Culinary Arts
Atlanta Technical College
Bachelor of Science - Biology
Clark Atlanta University
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