Casidy Miller
Licking,MO
Summary
Organized and dedicated candidate with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Licking R-8 School District
08.2019 - Current
- Completed forms, reports, logs, and records to quickly handle all documentation for teachers and administration.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Contacted and booked substitutes for absent staff
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Paraprofessional
Licking R-8 School District
08.2018 - 08.2019
- Developed and implemented strategies to improve student engagement.
- Reported on student progress, behavior, and social skills to parents.
- Helped teacher prepare instructional material and displays.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
In Home Day Care
Self Employed
01.2014 - 07.2018
- Worked with children to develop good cognitive, physical and language skills.
- Encouraged good behaviors using positive reinforcement methods.
- Increased parent satisfaction with regular communication about their child''s progress and daily experiences.
- Documented children's growth and development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Supported child development by implementing age-appropriate learning activities tailored to individual needs.
- Created and implemented activities to promote language development.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
Education
Bachelor of Arts - Psychology W/ Child & Adolescent Devel
Southern New Hampshire University
Hooksett, NH05.2024
No Degree - General Education
MSU West Plains
West Plains, MOHigh School Diploma -
Licking High School
Licking, MO05.2010
Skills
Database entry
Professional and mature
Workflow Planning
Complex Problem-Solving
Customer Relations
Internal Communications
Document retrieval
Customer and client relations
Customer Service
Confidential Document Control
Computer Skills
Strong Problem Solver
Timeline
Administrative Assistant
Licking R-8 School District
08.2019 - Current
Paraprofessional
Licking R-8 School District
08.2018 - 08.2019
In Home Day Care
Self Employed
01.2014 - 07.2018
Bachelor of Arts - Psychology W/ Child & Adolescent Devel
Southern New Hampshire University
No Degree - General Education
MSU West Plains
High School Diploma -
Licking High School
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