Casie Christensen
Williston,ND
Summary
Dynamic Food Service Manager with a proven track record at Loves Travel Stop, excelling in staff leadership and cost control. Enhanced operational efficiency through effective training programs and optimized inventory management, significantly reducing waste. Committed to exceptional customer service and fostering a collaborative team environment to drive satisfaction and sales growth.
Overview
9
9
years of professional experience
Work History
Food Service Manager
Loves Travel Stop
08.2025 - Current
- Managed daily operations in food service environment, ensuring quality and compliance with health standards.
- Developed and implemented training programs for staff, enhancing service delivery and operational efficiency.
- Oversaw inventory management, optimizing stock levels and reducing waste through effective ordering processes.
- Collaborated with kitchen staff to streamline food preparation processes, improving service speed and customer satisfaction.
- Tracked food production levels, meal counts, and supply costs.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw training of more than [Number] team members.
- Cultivated an inclusive atmosphere that fostered collaboration between diverse team members within the kitchen space.
Fresh Food Manager
Loves Travel Stop
03.2024 - Current
- Managed daily operations of fresh food department, ensuring product quality and freshness.
- Coordinated inventory management, optimizing stock levels and minimizing waste.
- Trained and mentored staff on food safety standards and best practices.
- Developed promotional strategies to increase sales of fresh food items.
- Collaborated with suppliers to maintain high-quality product selection and availability.
- Maximized profits through careful cost control measures such as bulk purchasing discounts from suppliers.
Inventory Manager
Loves Travel Stop
12.2023 - Current
- Oversaw inventory management processes to ensure optimal stock levels and minimize discrepancies.
- Developed and implemented strategies for improved inventory turnover and accuracy.
- Trained and mentored team members on best practices in inventory control procedures.
- Analyzed inventory data to identify trends, forecast needs, and drive purchasing decisions.
- Managed stock audits, ensuring compliance with company policies and industry regulations.
- Analyzed inventory data to identify and address stock discrepancies.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Cashier
Loves Travel Stop
06.2023 - Current
- Processed customer transactions accurately using point-of-sale systems
- Managed cash register operations, ensuring balanced drawers at end of shifts
- Assisted customers with inquiries, providing product information and solutions
- Resolved customer complaints promptly, fostering positive shopping experiences
- Collaborated with team members to maintain store organization and cleanliness
- Monitored inventory levels, assisting in restocking shelves as needed
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Cashier
Scenic Sports
11.2021 - 05.2022
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Assisted customers with product inquiries, providing exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area, contributing to a welcoming environment for customers.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
American Legion Post 129
Darin King
11.2019 - 03.2021
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained bar cleanliness and organization, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Cook
The Circle
01.2017 - 03.2020
- Prepared and cooked menu items according to established recipes and presentation standards.
- Prepared high-quality dishes in fast-paced kitchen environment, adhering to safety and sanitation standards.
- Managed food inventory, ensuring freshness and minimizing waste.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
High School Diploma -
Plains High School
Plains, MTSkills
- Customer service
- Food storage
- Staff leadership
- Staff supervision
- Cross-training staff
- Portion control
- Food presentation
- Ordering supplies
- Cost control
Timeline
Food Service Manager
Loves Travel Stop
08.2025 - Current
Fresh Food Manager
Loves Travel Stop
03.2024 - Current
Inventory Manager
Loves Travel Stop
12.2023 - Current
Cashier
Loves Travel Stop
06.2023 - Current
Cashier
Scenic Sports
11.2021 - 05.2022
American Legion Post 129
Darin King
11.2019 - 03.2021
Cook
The Circle
01.2017 - 03.2020
High School Diploma -
Plains High School