Casie Davis
Saranac,MI
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, front desk management, appointment scheduling, insurance verification as well as copayments . Effective collaboration between care teams and other offices. Offers successful career history comprising more than 5 years.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinater
Sensations Memory Care
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Delivered excellent patient experiences and direct care.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
- Monitored inventory levels of medical supplies and equipment, placing orders when necessary to prevent shortages or delays in patient care provision.
- Administered medications and care following doctor's orders.
- managed a team of direct care staff.
Medical Receptionist
H D Optical
05.2018 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Education
Patient Care Tech
Dorsey School of Business
Lansing, MISkills
- Critical Thinking Skills
- Organizational Skills
- Multitasking ability
- Patient Relations
- Patient Care
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Office Administration
- HIPAA Compliance
Timeline
Medical Receptionist
H D Optical
05.2018 - Current
Patient Care Coordinater
Sensations Memory Care
Patient Care Tech
Dorsey School of Business
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