Casie Fleming

This position is responsible for promoting the company’s products and services and for building relationships with new and existing accounts by managing the CMU and LCC Contract Sales Organization. The main focus is to help Sysco customers succeed while achieving sales and profit goals established by the company within our broadline OpCo's.

•Resource management: allocating resources, overseeing account management, manage to the monthly sales plan and profitability of CMU/LCC business, executing performance management policies, business planning; Champion change in the Contract Sales department; escalation point of contact for customer issues;
•Resource development and training: Attending Customer visits, presentations and Business Reviews with Account Executives; Leading Team Huddles; Oversee management of MDA Compliance; Build effective relationships with current customers
•Sysco 360 - oversee effective utilization of the CRM tool for: account management, opportunity tracking, task management, logging and maintaining key customer data: contact information, prospective customer, wins, promotions, future business reviews, etc.
•Deliver Training: Customer Digital Experience, My Sysco Reporting, My Sysco Truck, Sysco360 and day to day best practices

Manages the performance and development of Marketing Associates (MAs) within the district.
Engages in one-on-one coaching and direction by conducting at least 5 half-day MA work-with's a week.
Effectively lead and facilitate Friday district meetings that educate, motivate and ultimately produce key behavior changes to drive sales.
Lead and direct Customer Engagement efforts by enabling the district MA to provide Sysco customers with expanded service channel options (e.g. Sales Coordinator, Sysco Market, and Sysco Mobile) - Requires deep knowledge of Sysco Market and Sysco Mobile.
Leverages the Director of Business Resources to maximize the consultative time of the MA through effective usage of sales support resources to grow profitable sales.
Fully leverages Sysco 360 in the management of MA's sales planning, prospecting, and daily customer engagement and expects productive utilization of Sysco 360 among all MAs.
Successfully delivers Sysco brand results and directly manages CatMan conversion opportunities within the district.
Supports and promotes all national campaigns and promotions (e.g. - Quarterly promotions, Test drive).
Accountable for providing coaching, training, and timely feedback to drive sales associate development of consultative selling skills of the sales associates (sales process).
Fully utilizes the Congestion Management Process (CMP) to manage the performance of all sales associates in the district.
As noted in our Leadership Framework, solid performance includes exhibiting Core Qualities, Shaping the Future, Delivering Business Results, and Leading People.
Per direction of the VP of Sales, fully leverages Territory Planning data for all territory/customers changes or allocations.
Precisely manages and engages critical/developing customer accounts, and ensure proper management of all other accounts in the district.
Per direction of the VP of Sales; implements changes to programs or process; ensuring all sales associates achieve required behavior changes and performance metrics within the district.
Additional sales management responsibilities include, but are not limited to, Account Receivable (AR) Management and Operational Issues.
Directly manage the performance and duties of the sales coordinator.

The primary responsibility of this role is to deliver the agreed upon new business plan in alignment with the region’s financial goals
Works with the regional sales leaders on the development of a comprehensive business development strategy
Leverages advanced analytics insights to prioritize opportunities and develop business development strategy
New Business Developer will also be responsible to prioritize intel opportunities being recommended by other sales team members (processed through Sysco Salesforce platform with leadership approval)
Accountable to build creative and effective sales plan to capitalize on multi-segment opportunities identified by advanced analytics
By leveraging the expertise and skills of a cross-functional sales team, the New Business Developer will have the ability to quickly address prospects’ unique concerns, build trust, and shorten sales cycles
By working with the collective sales team, the NBD will coordinate proposal process for local contracts that speaks to the client’s needs, concerns and objectives

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