Summary
Overview
Work History
Education
Skills
Timeline
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Casie Hannan

Polk City,Fl

Summary

Accomplished Kitchen Manager with a proven track record at Landry's Inc. Rainforest Cafe, enhancing operational efficiency and team performance. Expert in food safety and high-volume dining management, I significantly improved kitchen productivity and customer service standards. Skilled in multitasking and fostering employee collaboration, I consistently exceed culinary and safety expectations without compromising quality.

Overview

16
16
years of professional experience

Work History

Kitchen Manager

Landry's Inc. Rainforest Cafe
03.2023 - Current
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.

Kitchen Supervisor

Landry's Seafood
07.2020 - 03.2022
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Trained new team members on kitchen procedures, safety protocols, and company standards.
  • Controlled food costs and managed inventory.
  • Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.

Administrative Assistant

Landry's Seafood
04.2015 - 07.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Prep Cook

Landry's Seafood
01.2008 - 04.2015
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Followed orders from head chef to establish productive and timely preparation of meals.

Education

High School Diploma -

Dover High School
Dover Plains, NY
06.2005

Skills

  • Multitasking and Organization
  • Customer Service
  • Food Safety
  • Employee Scheduling
  • High-volume dining

Timeline

Kitchen Manager

Landry's Inc. Rainforest Cafe
03.2023 - Current

Kitchen Supervisor

Landry's Seafood
07.2020 - 03.2022

Administrative Assistant

Landry's Seafood
04.2015 - 07.2020

Prep Cook

Landry's Seafood
01.2008 - 04.2015

High School Diploma -

Dover High School

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Casie Hannan