Casimer Laird

As an operations tech in the polishing department at Orchid Orthopedics Solutions, it's my daily responsibility to

• Ensure the clean line is in working order
• File paperwork in an FDA approved manner
• Stand for the entire shift (8-10 hours)
• Visually inspect high polish pieces for scratches, divots, cloudiness and other non conformances using the naked eye or magnifying glasses
• Read and understand blueprints and customer requested specifications
• Operate and safely use grinding wheels, belt sanders enclosed blasting tanks, supersonic cleaning vats and chemicals with ratings higher than 3-3-3 on the NFPA rating scale while using the proper PPE the entire way start to finish including: coveralls, N95 respirator and examination gloves.
• Some pieces we work on are straight from the forge and in that sense I'm the start of some of our pieces but the majority of the work is reworking NCR's reported by fellow employee's and supervisors alike

Other skills I learned along the way but more applicable to general work settings include

• Reviewed processing errors and helped track down root causes.
• Documented correspondence with associated details and assigned follow-up work to staff members.
• Integrated new technologies to better meet project needs.
• Read, calculated and estimated different rates and documented information in operational logs.
• Collected, arranged and input information into database system.
• Generated reports detailing findings and recommendations.
• Placed raw materials into manufacturing machines to aid in assembly process.
• Cleaned workstations and production floor to clear debris and promote team safety.
• Performed quality checks on products at end of assembly.
• Maintained and organized material and product inventory.
• Calibrated machines to maintain required productivity levels and adherence to quality standards.

If I could provide some examples of my use of these skills I would love to in person, I'm afraid ill write a book if i put it all down here.

I intend on keeping this job.

As a food champion at a franchise Taco Bell location, it was my job to read and understands menus and company short hand to build and properly package orders in a timely and urgent manner.

I worked opening and closing shifts and I am completely familiar with the equipment used and safety procedures that follow.

I was originally hired on the team as a service and food champion to be trained into a management position after a 90 day waiting period.

some of my daily responsibilities also included

• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
• Greeted customers promptly and took orders to keep flow of traffic moving.
• Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
• Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
• Reduced customer wait times by quickly operating customer window and sales register.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Answered customer questions about products and services, helped locate merchandise and promoted key items.
• Worked flexible hours; night, weekend, and holiday shifts.

As an order selector it was my responsibility to operate a T-5 forklift to get around the warehouse following instructions from a headset using an automated selection system with the assistance of an RF scanner to avoid mistakes and ensure accuracy.

Some examples of the skills I learned while i was there are:

• Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
• Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Maintained productivity and accuracy while continuously lifting and unpacking over 100 pounds of up to 150 packages.
• Checked inventory and selected products from specific locations based upon availability.
• Reviewed order slips, picked products and staged merchandize to be shipped.

As a service champion at a corporate Taco Bell location it was my responsibility daily to take and translate orders on a POS system.

After taking the order I was to handle the customers payment methods including tap-to-pay, credit/debit cards and cash.

I have experience in disputing issues with the interest of the company and customer in mind and I understand how to "drop registers".

Some examples of other skills I learned there include:

• Helped drive positive customer experience by building relationships, exhibiting empathy and providing solutions to needs.
• Established and maintained positive work environment to support high team morale.
• Communicated with store leadership on employee performance and development needs.
• Brewed coffee and tea and changed out drink station syrups.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.

As a stock person it was my Job to keep the store stocked and orderly while helping improve customers experiences at the store.

I was cross trained in the parlor, the production plant and helped deliver milk on trucks on both home delivery and wholesale routes.

More often than not the hours during the plant and delivery days were 5am to 3pm or 7pm depending on what we had to run out and where i was being sent that day.

During parlor and and store hours my shifts would start from 11am to 4pm and last till 9pm but sometimes i worked double or triple shifts.

some examples of the skills i learned there are:

• Answered customer questions and provided detailed product information.
• Maintained effective team member communication.
• Managed inventory storage in clean and organized fashion.
• Maintained fitness in order to move merchandise efficiently and safely.
• Kept work area tidy and sanitary, promptly addressing spills and other messes.
• Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
• Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
• Offered samples of new ice cream flavors to customers.
• Notified supervisor and peers of low product inventory and customer complaints.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Arranged packages on truck to achieve best use of storage space and to minimize damage.
• Prevented damage to packages and products by correctly securing loads.
• Assisted driver with product or package deliveries to residential and commercial locations.
• Displayed very good communication and customer service skills.
• Exhibited good attendance, work habits and willingness to learn job functions.
• Mapped out locations using GPS applications.
• Communicated processing instructions to other workers.
• Dumped, poured and loaded specified amounts of refined or unrefined materials into equipment or containers for further processing or storage.
• Connected pipes between vats and processing equipment.
• Washed production lines and storage containers at the end of every day to maintain clean and efficient work areas.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.