Casina Carter
Fayetteville,NC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Customer Service Cashier
Lowes Home Improvement
Hope Mills , NC
06.2013 - Current
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
- Answered phone calls to assist customers with questions and orders.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
High School Diploma -
Harrisburg High School
Harrisburg, PA05-2000
Skills
- Product Merchandising
- Merchandise Restocking
- Cash Handling
- Customer Service
- Forklift Operation
- Assembly Line Experience
- Data Entry
- Mail Handling
- Medical Terminology
- Time Management
- Valid Driver's License
- Strong Interpersonal Skills
- Positive Attitude
- Call Center Operations
- Typing Proficiency
- Filing
Timeline
Customer Service Cashier
Lowes Home Improvement
06.2013 - Current
High School Diploma -
Harrisburg High School
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