Summary
Overview
Work History
Education
Skills
Civiccommunityactivities
Activities
Timeline
Generic

Casina Costley

Westminster,Maryland

Summary

An experienced professional with over twenty years of providing exceptional customer service to internal and external customers. Proven ability to prioritize and coordinate responsibilities while consistently meeting or exceeding customer service expectations. Background experience as a Production Control Manager, Program Coordinator and Public Notary. Volunteer experience as a Disaster Action Team Member with American Red Cross. A solid foundation in compliance, policies and procedures. Strong skills in administration, researching, problem solving and investigating. Strengths include attention to detail, accountability, adaptability, solid communication, working with a sense of urgency, decision making, planning, flexibility and teamwork. Exemplary skills: Time Management, Organization, Analytical Thinking, Accountability, Leadership, Critical Thinking, Multi-Tasking, Confidentiality, Empathy. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

31
31
years of professional experience

Work History

Field Inspector

CFSI Loan Management
01.2021 - Current
  • Accurately and efficiently perform home inspections with zero re-inspection rate
  • Utilize effective communication skills to schedule inspections and provide results in timely manner to reduce construction loan risk
  • Document facts and findings of defects or damages to ensure customer expectations are met before making final decisions.

CEO/Independent Contractor

BlankCanvas2Art Design, LLC.
01.2016 - Current
  • Complete employment site verifications for incoming non US citizen to come abroad and work permit
  • Complete customer service and store cleanliness verifications for host of gas stations as well as USPS offices
  • Complete apartment and home inspections
  • Complete product merchandising at various retail chains
  • Educate high school students on creating business plan
  • Instruct senior citizens using art classes as means to stimulate their mental and cognitive skills.

Program Management Specialist

bwtech@UMBC Research & Technology Park
09.2005 - Current
  • Manage and schedule security contractors to ensure safety of facility
  • Notarize documents for tenants and general public
  • Manage and coordinate event set up, sales and concierge service
  • Reconcile visa procurement card transactions for department staff
  • Process monthly invoices for over 50 companies using Peoplesoft
  • Process vendor invoices for payment using Peoplesoft/Universal Vouchers/Foundation Disbursement
  • Process journal entries for room rentals and rent payments
  • Collect and compile data for inclusion in budget documents, financial statements
  • Process travel vouchers and employee reimbursements
  • Order office and janitorial supplies
  • Notarize tenant documents
  • Process rent payments received from tenant companies in accordance with established audit requirements
  • Manage and process building access cards and building lock down schedule
  • Receive/Process and track service requests from resident companies via work order system (IncuTrak)
  • Manage and coordinate insurance information with tenants for MEDCO
  • Manage front desk for smooth greetings and scheduling
  • Established Health and Wellness program.

Human Resources Assistant

St. Elizabeth Home For Nursing Care
07.1993 - 02.1995
  • Coordinate New Hire Orientation
  • Process Worker's Compensation, Short-term Disability and Unemployment claim forms
  • Organize and coordinate Open Enrollment and United Way Campaign
  • Monitor/Notify supervisor of introductory, annual and probationary evaluations due and past due
  • Monitor attendance of 130 staff members using ABBRA 2000 and Kronos
  • Advertise in newspapers for open positions
  • Input/Verify Punch Time using Kronos
  • Transfer information for final preparation for ADP Payroll checks and distribute payroll checks
  • Verify driving records with Maryland MVA
  • Coordinate Christmas Party, Awards Ceremony, Martin Luther King Activities, and Birthday Awards.

Education

Bachelor of Arts - Non Profit & Leadership

University of Maryland Global Campus
College Park, MD

Skills

  • Microsoft Office Products - Word, Excel, Access, Powerpoint, Outlook
  • Website Creation, Photoshop, Illustrator, InDesign, Final Cut Pro
  • Quality controls
  • Documentation skills
  • Data Entry
  • Preparing reports
  • Documenting evidence
  • Customer Service
  • Procurement
  • Account Management
  • Account updating
  • Service Recommendations
  • Customer inquiries
  • Documentation And Reporting
  • Customer Correspondence
  • Customer Support

Civiccommunityactivities

  • American Red Cross Volunteer, 2010 to present
  • Community Media Center, "Legacy of Crafting" TV segment
  • Catonsville Senior Center Brain Matters Initiative, Facilitator, 2016
  • Carroll County Public Library Partnership, Game & Craft Facilitator, 2014 to present

Activities

  • Baltimore Marketing Association, member, 2012
  • Community Media Center, member, 2011 to Present
  • Founder and President, Faith Flos LLC., 2002-2004
  • Founder and President, BlankCanvas2Art, 21015 - Present

Timeline

Field Inspector

CFSI Loan Management
01.2021 - Current

CEO/Independent Contractor

BlankCanvas2Art Design, LLC.
01.2016 - Current

Program Management Specialist

bwtech@UMBC Research & Technology Park
09.2005 - Current

Human Resources Assistant

St. Elizabeth Home For Nursing Care
07.1993 - 02.1995

Bachelor of Arts - Non Profit & Leadership

University of Maryland Global Campus
Casina Costley