An experienced professional with over twenty years of providing exceptional customer service to internal and external customers. Proven ability to prioritize and coordinate responsibilities while consistently meeting or exceeding customer service expectations. Background experience as a Production Control Manager, Program Coordinator and Public Notary. Volunteer experience as a Disaster Action Team Member with American Red Cross. A solid foundation in compliance, policies and procedures. Strong skills in administration, researching, problem solving and investigating. Strengths include attention to detail, accountability, adaptability, solid communication, working with a sense of urgency, decision making, planning, flexibility and teamwork. Exemplary skills: Time Management, Organization, Analytical Thinking, Accountability, Leadership, Critical Thinking, Multi-Tasking, Confidentiality, Empathy. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.