Casondra Austin
Kerrville,TX
Summary
Dynamic and results-oriented professional with a proven track record at Rails Cafe at the Depot, excelling in high-pressure environments and maintaining top service standards. Expert in customer service and safe food handling, I consistently enhance dining experiences through meticulous attention to detail and effective team collaboration. Achieved significant performance improvements in service prioritization and order accuracy.
Overview
3
3
years of professional experience
Work History
Waitress
Rails Cafe at the Depot
10.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Answered customers' questions, recommended items, and recorded order information.
Baker/Cashier
Sweeter Side of Rails
04.2022 - 09.2022
- Cleaned and maintained kitchen equipment and oven.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Followed food safety standards when handling ingredients.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
Education
NA - Radiology
Jackson State Community College
Jackson, TNHigh School Diploma - General Studies
Lexington High School
Lexington, TNSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Order taking
- Cleanliness
- Attention to detail
- Decision-making
- Safe food handling
- Hospitality service expertise
- Handling complaints
- Menu recommendations
- Service prioritization
- Memory retention
- Food running
- Complex Problem-solving
- Order accuracy
- Active listening
- Menu memorization
- Time management
- Performance improvement
- High volume dining
Timeline
Waitress
Rails Cafe at the Depot
10.2022 - Current
Baker/Cashier
Sweeter Side of Rails
04.2022 - 09.2022
NA - Radiology
Jackson State Community College
High School Diploma - General Studies
Lexington High School
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