Detail-oriented, organized, and motivated hospitality leader with a desire to take on new challenges. Strong work ethic, reliability and exceptional interpersonal skills promote a positive work environment and atmosphere for staff and guests. Utilize countless years of experience to bring immediate value to the YMCA team.
Overview
8
8
years of professional experience
Work History
Ministry Director
Liberty Church Of God
Shrewsbury, MA
11.2022 - Current
Supervising a team of 40 volunteers who are committed to create and maintain an aesthetically pleasing and welcoming environment for all guests and attendees.
Spearhead recruitment, training, and the maintenance of healthy working relationships.
Launched a consistent schedule to ensure appropriate staffing needs.
Redesigned policies, procedures and guidelines.
Organized and executed strategies to enhance participation in the ministry through volunteer recruitment efforts.
Team membership increased 100% in the first year.
Home Visitor/Parent Educator
Eliot Community Human Services / MSPCC
Worcester, MA
08.2016 - 03.2022
Developed and implemented Individual Service Plans for each family based on assessment of needs.
Equip first-time parents with education and resources for healthy child development and personal growth.
Assisted parents in developing positive relationships with their children through play.
Collaborate with community partners to ensure appropriate access and information is provided to program participants.
Maintained accurate records of all assessments, progress notes, service plans and other documents related to client services.
Attended meetings with community partners to discuss best practices for working with clients.
Education
Bachelor of Science - Education
Worcester State University
Worcester, MA
05-2012
Associate of Arts - Liberal Arts And General Studies
Quinsigamond Community College
Worcester, MA
05-2008
Skills
Partnership Building
Crisis Managemen
Strong Organization
Problem-Solving
Active Listening
Organizational Skills
Excellent Communication
Teamwork and Collaboration
Time Management
Attention to Detail
Timeline
Ministry Director
Liberty Church Of God
11.2022 - Current
Home Visitor/Parent Educator
Eliot Community Human Services / MSPCC
08.2016 - 03.2022
Bachelor of Science - Education
Worcester State University
Associate of Arts - Liberal Arts And General Studies