Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Casondra Lindgren

DURHAM,CA

Summary

Proven Pharmacy Technician with a track record of enhancing workflow efficiency and excelling in customer service at Costco Pharmacy. Expert in medication dispensing and insurance billing, coupled with exceptional problem-solving abilities. Skilled in building lasting relationships, demonstrating meticulous attention to detail in all tasks. Achieved significant improvements in service quality through dedication and skillful execution.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Costco Pharmacy
07.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Pharmacy Technician

CVS Pharmacy
07.2018 - 07.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Entered and processed patients' prescriptions into internal system.

Cashier

CVS Pharmacy
12.2015 - 07.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Housekeeper

Enloe Hospital

Education

Associate of Science - Behavioral Sciences

Butte College
Oroville, CA
12.2022

High School Diploma -

Orcas Island High School
Eastsound, WA
06.2008

Skills

  • Problem-solving skills
  • Insurance Billing
  • Medication Dispensing
  • Filling Prescriptions
  • Workflow Optimization
  • Medication labels
  • Data Entry
  • Attention to Detail
  • Customer Service
  • Relationship Building

Certification

  • CPhT - Certified Pharmacy Technician

Certification #: 30209595

  • Licensed Pharmacy Technician

License Number #: 166279

Timeline

Pharmacy Technician

Costco Pharmacy
07.2022 - Current

Pharmacy Technician

CVS Pharmacy
07.2018 - 07.2022

Cashier

CVS Pharmacy
12.2015 - 07.2018

Housekeeper

Enloe Hospital

Associate of Science - Behavioral Sciences

Butte College

High School Diploma -

Orcas Island High School

Similar Profiles

CREATE PROFILE
Casondra Lindgren