CaSondra Simon

•Assisted Passengers with OnBoarding Process by checking all required identification and travel documents.

•Verified current COVID Vaccine Identification and Current Covid Test within 30days.

•Assured all paper work and travel documents were in order for boarding Cruise.

•Assisted passengers with the onboard process from station to station and escorting them thru security.

•Ensured a positive onboarding experience by addressing any concerns or issues promptly and effectively.

• Assisted in managing property listings and client inquiries to enhance customer service experience.
• Coordinated property showings and open houses, ensuring smooth operations for prospective buyers.
• Maintained accurate records of transactions and client communications using CRM software.
• Prepared marketing materials, including flyers and online listings, to attract potential buyers.
• Supported agents by conducting market research to inform pricing strategies and property evaluations.
• Organized files and documentation for real estate transactions, improving office efficiency.
• Scheduled appointments, meetings, and inspections to streamline workflow for the real estate team.
• Developed strong relationships with clients through effective communication and follow-up practices.
• Maintained efficient office operations by handling errands and administrative functions.
• Supported agents in managing multiple transactions simultaneously, ensuring deadlines were met consistently.
• Assisted in closing transactions smoothly by preparing necessary documentation and coordinating with title companies, lenders, and inspectors.
• Enhanced client satisfaction by providing exceptional administrative support and maintaining open communication lines between agents and clients.
• Streamlined property listing process for increased efficiency, utilizing MLS systems and various real estate websites.

• Processed payroll for over 50 employees, ensuring accuracy and compliance with regulations.
• Maintained employee records in HRIS, updating information as necessary for payroll processing.
• Assisted with weekly audits by providing accurate payroll documentation and reports.
• Resolved payroll discrepancies by investigating issues and implementing solutions promptly.
• Collaborated with HR to ensure timely onboarding of new hires into payroll systems.
• Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
• Reduced errors in payroll calculations with meticulous attention to detail and thorough data entry.
• Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
• Submitted reports on payroll activities.
• Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
• Prepared detailed reports on payroll activities for management review, highlighting areas requiring improvement or attention.
• Managed employee records on database to maintain accuracy and updated information.
• Developed custom spreadsheets that improved efficiency when calculating commissions, bonuses, or other special pay circumstances.
• Conducted regular audits of payroll data to identify discrepancies and ensure compliance with federal regulations.
• Coordinated with HR personnel to verify accuracy and completeness of employee information.

• Managed daily office operations, ensuring efficient workflow and organization.
• Coordinated schedules and meetings for executives, optimizing time management across departments.
• Processed confidential documents with accuracy, maintaining high standards of data integrity.
• Assisted in developing administrative procedures to enhance operational efficiency and effectiveness.
• Implemented office supply inventory systems, reducing costs and improving resource availability.
• Oversaw correspondence management, ensuring timely responses to client inquiries and concerns.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Responded to inquiries from callers seeking information.
• Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
• Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
• Reduced errors in documentation by meticulously proofreading and editing written materials.
• Streamlined office processes by implementing efficient filing and organizational systems.
• Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
• Managed dispatch schedules to optimize route efficiency and reduce delays.
• Coordinated communication between drivers and clients to ensure timely service.
• Advised regarding delays and special circumstances.

• Coordinated project schedules and resources, ensuring timely completion of deliverables.
• Developed and maintained comprehensive documentation for project processes and protocols.
• Facilitated communication between cross-functional teams to enhance collaboration and workflow efficiency.
• Entered data, generated reports, and produced tracking documents.
• Managed inventory control processes to maintain accurate stock levels and minimize discrepancies.
• Coordinated shipping and receiving activities, ensuring timely delivery of products
• Conducted regular safety inspections, maintaining compliance with OSHA regulations and workplace safety standards.
• Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
• Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
• Coordinated with other departments to resolve issues related to inventory discrepancies or misshipments effectively.
• Compared shipping orders and invoices against contents received to verify accuracy.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
• Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
• Managed electronic files, ensuring organization and easy retrieval of information
• Developed and implemented data entry procedures to enhance workflow efficiency.
• Trained new staff on data entry processes, improving team productivity and consistency.
• Conducted regular audits of entered data to ensure integrity and compliance with standards.
• Collaborated with cross-functional teams to resolve data discrepancies effectively.
• Assisted with file organization, ensuring documents were properly categorized and easily accessible for team members.
• Maintained up-to-date knowledge of computer software programs for optimal data entry results.
• Created spreadsheets for more efficient recordkeeping.

• Managed timekeeping systems to ensure accurate payroll processing and compliance with labor regulations.
• Oversaw daily attendance tracking, minimizing discrepancies and improving reporting accuracy.
• Reviewed and validated employee hours for timely payroll submission, ensuring adherence to deadlines
• Verified timekeeping records and handled any discrepancies with employees.
• Responded to employee questions and requests for information in timely and knowledgeable fashion.
• Maintained detailed records of employee attendance, including sick days, vacation time, and overtime hours.
• Reduced payroll errors by meticulously reviewing timesheets and resolving discrepancies before final submission.
• Upheld the highest standards of confidentiality when handling sensitive employee information, earning a reputation for trustworthiness and professionalism.
• Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
• Maintained payroll information by calculating, collecting, and entering data.
• Processed new hire paperwork and documents.
• Assisted new hires with onboarding paperwork related to tax forms and benefit enrollment.
• Coordinated logistics for complex travel arrangements, including flights and accommodations.
• Handled petty cash
• Paid travel in/out pay to employees
• Paid daily per diem to employees