Elisabeth Lynch
Mentor,OH
Summary
Passionate, detail-oriented customer service professional with 5+ years experience in sales and high volume restaurants. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Eager and willing to learn and grow to help achieve company goals.
Overview
5
5
years of professional experience
Work History
Bartender/Server
Smokin' Q's BBQ And Beer House
08.2023 - 11.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Efficiently opened and closed the bar according to established procedures, effectively preparing for each shift.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Regularly managed up to 25 guests at one time and effectively multitasked between server and guest tickets
Bartender/Server
Smokey Bones Bar & Fire Grill
02.2022 - 11.2023
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assisted with staff training, sharing expertise in bartending/serving techniques, restaurant standards, and customer service best practices.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Front of House Staff Member
Trios Italian Grille
06.2021 - 04.2022
- Streamlined front of house operations by implementing effective organization and communication strategies with team members.
- Maintained a clean, welcoming environment for guests, ensuring optimal dining experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables, phone calls, and walk-ins simultaneously without compromising service quality.
Sales Associate
Cirilla's
05.2020 - 09.2020
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Streamlined store operations by assisting with inventory management, merchandising, and restocking.
- Maintained a visually appealing store by executing merchandising guidelines and updating displays regularly.
- Managed cash register operations accurately, balancing daily transactions and making bank deposits as needed.
Sales Associate
Torrid LLC
01.2020 - 08.2020
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of product offerings.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Successfully pushed up to 5 credit cards per shift to customers
Food Service Worker
Sodexo Campus Services
01.2019 - 12.2019
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Education
Some College - Japanese
The University of Findlay
Findlay, OH2019
High School Diploma -
Mentor High School
Mentor, OH05.2018
Skills
- Product Knowledge and Promotion
- Time Management
- Guest Relations
- Cultural awareness
- Conflict resolution
- Adaptability
Timeline
Bartender/Server
Smokin' Q's BBQ And Beer House
08.2023 - 11.2023
Bartender/Server
Smokey Bones Bar & Fire Grill
02.2022 - 11.2023
Front of House Staff Member
Trios Italian Grille
06.2021 - 04.2022
Sales Associate
Cirilla's
05.2020 - 09.2020
Sales Associate
Torrid LLC
01.2020 - 08.2020
Food Service Worker
Sodexo Campus Services
01.2019 - 12.2019
Some College - Japanese
The University of Findlay
High School Diploma -
Mentor High School
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