Cass Hess
Loveland,CO
Summary
Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization and time management. Familiar with diverse courtesy tasks, including moving product, collecting carts, and locating items for customers. Proficient in stock management and sales support.
Overview
3
3
years of professional experience
Work History
Key Lead
Pelican Jo's Pizzeria
2023.12 - Current
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Expanded client base through targeted marketing efforts, contributing to significant revenue growth for the company.
- Coordinated closely with other departments to ensure seamless integration of new products or services into existing offerings.
Courtesy Clerk
Safeway
2022.02 - 2023.06
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
Education
High School Diploma -
Roosevelt High School
Johnstown, CO05.2024
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Key Lead
Pelican Jo's Pizzeria
2023.12 - Current
Courtesy Clerk
Safeway
2022.02 - 2023.06
High School Diploma -
Roosevelt High School
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