Cass Rowell
Clearwater,Fl
Summary
Highly motivated sales associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
Sales Associate / Termite Inspector
Safer Home Services
09 2023 - 04.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service and addressing concerns promptly.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Pest/Sales Technician
Aptive Environmental
11.2021 - 07.2023
- Successfully conducted integrated pest management practices in residential, commercial and industrial settings.
- Utilized computer software to manage customer information and service scheduling.
- Coordinated with other departments and personnel to finalize sales
- Conducted thorough inspections to assess the severity of infestations, customizing treatment plans for each case.
- Filled out all necessary paperwork upon completion of each job.
- Applied suitable pesticides to infested areas by following the label instructions and complying with safety procedures.
Machine Operator/Mechanical Technician
Treatt USA
08.2018 - 10.2021
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Operated various types of machinery, contributing to the successful completion of distilling products
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Improved distillation efficiency by optimizing equipment settings and calibrating machines before use.
- Read temperature, flow and other meters and documented information.
- Used evaporator systems to achieve desired moisture concentrations in different products
Education
Associate of Arts - General Studies
Polk State College
Winter Haven, FL08.2020
Skills
- Communication Skills
- Negotiation Skills
- Adaptability
- Relationship Building
- Goal-Oriented
- Attention to Detail
- Analytical Skills
- Team Collaboration
- Problem-Solving Skills
- Time Management
Timeline
Pest/Sales Technician
Aptive Environmental
11.2021 - 07.2023
Machine Operator/Mechanical Technician
Treatt USA
08.2018 - 10.2021
Sales Associate / Termite Inspector
Safer Home Services
09 2023 - 04.2024
Associate of Arts - General Studies
Polk State College
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