Cass Rowell

Clearwater,Fl

Summary

Highly motivated sales associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and consistently recognized for sales performance and excellence in customer service.

Overview

years of professional experience

Work History

Sales Associate / Termite Inspector

Safer Home Services

4190 112th terrace n

09 2023 - 04.2024

Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service and addressing concerns promptly.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Pest/Sales Technician

Aptive Environmental

4597 Parkbreeze Ct

11.2021 - 07.2023

Successfully conducted integrated pest management practices in residential, commercial and industrial settings.
Utilized computer software to manage customer information and service scheduling.
Coordinated with other departments and personnel to finalize sales
Conducted thorough inspections to assess the severity of infestations, customizing treatment plans for each case.
Filled out all necessary paperwork upon completion of each job.
Applied suitable pesticides to infested areas by following the label instructions and complying with safety procedures.

Machine Operator/Mechanical Technician

Treatt USA

4900 Lakeland Commerce Drive

08.2018 - 10.2021

Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
Operated various types of machinery, contributing to the successful completion of distilling products
Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Improved distillation efficiency by optimizing equipment settings and calibrating machines before use.
Read temperature, flow and other meters and documented information.
Used evaporator systems to achieve desired moisture concentrations in different products

Education

Associate of Arts - General Studies

Polk State College

Winter Haven, FL

08.2020

Skills

Communication Skills
Negotiation Skills
Adaptability
Relationship Building
Goal-Oriented

Attention to Detail
Analytical Skills
Team Collaboration
Problem-Solving Skills
Time Management

Timeline