Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Cowan

Camp Verde,AZ

Summary

Dynamic and dedicated professional with extensive experience in customer service at Angermans INC. Proven ability to enhance customer satisfaction through effective issue resolution and empathetic assistance. Skilled in cash handling and inventory management, consistently maintaining accuracy and efficiency while fostering a collaborative team environment.

Experienced with supporting waitstaff in delivering exceptional customer service. Utilizes effective communication to facilitate smooth dining experiences and ensure customer satisfaction. Knowledge of maintaining cleanliness and organization in high-demand environments, enhancing overall team performance.

Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.

Overview

3
3
years of professional experience

Work History

Cashier, Stocker, Advertiser

Angermans INC.
01.2025 - 05.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Stocked shelves to match planogram images and instructions.
  • Streamlined advertising processes, resulting in improved efficiency and cost savings for clients.

Cashier, Busser

Papa Bears Pizza
08.2024 - 12.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Increased sales of promotional items by informing customers about current offers.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.

CNA

SEARHC
05.2023 - 08.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Serving Assistant, Dishwasher,housekeeping

Stikine Inn.
06.2022 - 09.2022
  • Maintained a clean and organized dining area for optimal guest experience.
  • Contributed to a positive work atmosphere by maintaining a professional demeanor and collaborating effectively with team members.
  • Managed reservation bookings efficiently, coordinating with hosts and servers to accommodate guests in a timely manner.
  • Utilized knowledge of menu items and ingredients to answer guest inquiries confidently, helping them make informed dining decisions.
  • Worked well with teammates and accepted coaching from management team.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
  • Reinforced health codes compliance, regularly cleaning and sanitizing dishwasher area and sinks.
  • cleaned rooms in a timely manner
  • good teamwork skills
  • multitasked
  • used required masks, followed cleaning precautions.

Education

High School Diploma -

Wrangell Highschool
Wrangell, AK
05-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Team collaboration
  • Issue resolution
  • ID verification
  • Inventory management
  • Empathy and patience

Timeline

Cashier, Stocker, Advertiser

Angermans INC.
01.2025 - 05.2025

Cashier, Busser

Papa Bears Pizza
08.2024 - 12.2024

CNA

SEARHC
05.2023 - 08.2024

Serving Assistant, Dishwasher,housekeeping

Stikine Inn.
06.2022 - 09.2022

High School Diploma -

Wrangell Highschool

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