Cassady Gee
Columbus,OH
Summary
Dynamic and dedicated professional with experience at Monterey Care Center, skilled in HIPAA compliance and end-of-life care. Proven ability to thrive in high-pressure environments while delivering exceptional service. Recognized for strong multitasking and problem-solving skills, consistently enhancing guest experiences and contributing to team success.
Overview
6
6
years of professional experience
Work History
STNA
Monterey Care Center
06.2024 - 02.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Retail Sales Associate
Waterbeds N Stuff
03.2023 - 08.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Retail Sales Associate
Cracker Barrel Old Country Store Inc
12.2022 - 03.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Waitress
Cleveland Cafe
01.2019 - 03.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Skills
- HIPAA compliance
- End-of-life care
- Dressing assistance
- Bathing assistance
Timeline
STNA
Monterey Care Center
06.2024 - 02.2025
Retail Sales Associate
Waterbeds N Stuff
03.2023 - 08.2024
Retail Sales Associate
Cracker Barrel Old Country Store Inc
12.2022 - 03.2023
Waitress
Cleveland Cafe
01.2019 - 03.2020
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