Summary
Overview
Work History
Education
Skills
Timeline
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Cassandra Adam

Auburn,WA

Summary

Dynamic and detail-oriented Professional House Cleaner with a proven track record enhancing client satisfaction through meticulous sanitization and personalized service. Skilled in chemical handling and fostering professional relationships, I consistently deliver high-quality results, demonstrating reliability and exceptional customer service. Achieved repeat business through a commitment to excellence and adaptability to client needs. I also have 9 plus years of retail experience at Fred Meyers with experience in multiple different departments over the years

Overview

17
17
years of professional experience

Work History

Professional House Cleaner

Self-employeed
01.2020 - Current
  • Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
  • Wiped walls, decoration, and appliances.
  • Offered specialized deep-cleaning services that revitalized living spaces, increasing overall home comfort.
  • Supported clients during life transitions by organizing belongings and decluttering spaces for increased functionality.
  • Managed workload across Number houses and satisfied customer needs for cleaning standards and details.
  • Demonstrated punctuality and reliability by consistently arriving on time for scheduled appointments, instilling trust and confidence in clients.
  • Fostered long-lasting professional relationships with clients, leading to repeat business and a positive reputation in the industry.
  • Provided exceptional customer service by addressing concerns promptly and adapting services based on feedback received from clients.
  • Provided flexible scheduling options for clients, ensuring timely completion of all tasks without compromising quality.

House Cleaner

Jolie’s Cleaning
06.2016 - 07.2018
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.

Meat Wrapper

Fred Meyer
05.2011 - 05.2016
  • Offered guests top-notch service, greeting every person and assisting with needs such as locating products.
  • Supported cross-functional team efforts by assisting with tasks in other departments as needed, contributing to overall store success.
  • Collaborated with other team members to ensure a smooth workflow within the department during peak times.
  • Enhanced overall customer satisfaction by providing prompt and accurate meat wrapping services.
  • Replenished cases through shifts to maintain consistent sales.
  • Kept shelves and display cases organized, products fronted and expired items removed.
  • Assisted management in conducting inventory audits, helping maintain accurate records for ordering purposes.
  • Assisted customers in selecting the right cuts of meat for their needs, offering expert advice on preparation methods.

Grocery Clerk

Fred Meyer
11.2007 - 05.2011
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.

Education

High School Diploma -

Bonney Lake High School
Bonney Lake, WA
06.2009

Skills

  • Chemical Handling
  • Dusting and polishing
  • Bathroom sanitization
  • Sanitizing skills
  • Reliability and punctuality
  • Professional Appearance
  • Teamwork
  • Customer Service
  • Complex Problem-Solving
  • Multitasking and Prioritizing
  • Time Management

Timeline

Professional House Cleaner

Self-employeed
01.2020 - Current

House Cleaner

Jolie’s Cleaning
06.2016 - 07.2018

Meat Wrapper

Fred Meyer
05.2011 - 05.2016

Grocery Clerk

Fred Meyer
11.2007 - 05.2011

High School Diploma -

Bonney Lake High School

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Cassandra Adam