Cassandra Alanis
Duncanville,Texas
Summary
Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 50 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners.
Overview
9
9
years of professional experience
Work History
Process Assistant/Amazon
Amazon Fulfillment Center 1
10.2020 - 03.2022
- I was a PA for Problem solve then came over to run the UIS Robots learn how the robot operated experience working with computers and Microsoft Office
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Conducted training and change management processes to improve operations.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Maintained knowledge of industry techniques, methods and equipment to create competitive advantage leading to business growth.
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Monitored and reported on process performance to verify compliance with established standards.
- Offered data-driven recommendations to align company strategies and process improvement initiatives.
- Developed standard operating procedures and document workflows to drive current and future processes.
- Assessed products or services to evaluate conformance with quality standards.
- Supervised processes to eliminate weak points or bottlenecks in business operations.
- Determined and recommended methods to implement improvement opportunities.
- Conducted training and applied change management to achieve desired outcomes.
- Developed production techniques and production processes to meet customer and organizational needs.
- Prioritized initiatives to increase success rates of strategic projects.
- Evaluated product or service by analyzing and interpreting data and metrics.
- Implemented continuous improvement metrics to streamline workflows and reduce waste.
- Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Prep associate/Amazon
Amazon Filfillment Center 1
11.2019 - 10.2020
- Utilizing a strong sense of customer obsession, receive and carefully inspect and prepare merchandise from vendors, ensuring a high standard of quality control for all products received.
- Selected and filled orders from stock to fulfill customer requirements.
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Communicated with other departments to facilitate fulfillment activities and address issues.
- Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
UIS robotics associate
Amazon fulfillment center 1
03.2020 - 10.2020
- Contribute to rapid processing of merchandise and thus, amazon’s promise of customer satisfaction by consistently performing high and rating among top associates inducting on the robots
- Inspire teamwork and outstanding results by being a competent and dependent wrangler to inductor
- Pre-sort associate/Amazon fulfillment center 1, Dallas, Texas
- Increase efficiency of outbound delivery of merchandise by applying csx labels to individual boxes in timely and rapid manner
- Average 20 pallets per work day.
- Used Geographic Information Systems technology and equipment to produce detailed maps.
- Created effective maps, charts and other images based on project-specific requirements.
Inbound associate/Amazon
Amazon Fulfillment Center 1
11.2019 - 10.2020
- Experienced in safely and deftly transferring merchandise from pallets to the line to keep an efficient working flow in the warehouse.
- Processed customer order, quote, and return transactions and offered additional products and services.
Learning Ambassador
Amazon fulfillment center 1
05.2020 - 10.2020
- Introduce and educate novice associates in their perspective new roles in the facility
- Ensure they are all well acquainted and trained in safety and understand how to perform their roles with quality and high standards as well as instilling a sense of ownership for their work
- Establish quick rapport to create a receptive environment and encourage a diversity of perspective and continuous two-way learning
- Use good instinct and strong judgment to guide associates and hire the most talented and promising.
- Led small group sessions to help students review and practice concepts.
- Supported student learning needs and provided individualized guidance to promote academic goal-achievement.
Order Picker
FedEx
10.2019 - 03.2020
- Performed proper lifting and handling techniques to maintain safe working environment.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Collaborated with team members to complete timely orders and avoid delays.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Maintained tidy and organized warehouse environment to comply with cleanliness standards.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Received returns of damaged and incorrect orders to process replacements.
- Inspected machinery and equipment to determine functionality and performance.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Loader/Unloader Associate
FedEx
10.2019 - 03.2020
- Loaded packages onto pallets and into staging areas as directed.
- Unloaded packages with care and placed in proper staging area.
- Kept facilities clean and organized to promote safe work environments and avoid injuries.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Maintained organized work area by storing equipment safely and properly.
- Assisted other team members in navigating large loads.
- Handled packages with care while transporting from truck to loading dock.
- Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.
- Used barcode scanners and other technology to track and document cargo information.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Adhered to company safety protocols and complied with OSHA standards.
- Prepared cargo for shipment by packaging, labeling and palletizing to avoid damage during shipment.
- Maintained equipment and tools to avoid delays and interruptions in unloading processes.
- Recorded cargo information to track and document for inventory and logistical purposes.
- Coordinated with truck drivers and dispatchers to have cargo picked up on time and according to schedule.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
Department Manager
Walmart
02.2013 - 10.2019
- Enhanced customer experience and facilitated shopping by providing safe, organized, and clean areas
- Used sharp problem solving and analytical skills to quickly determine area of issue and efficiently provide solution, allocating staff appropriately.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Developed and managed department budget to monitor financial performance and minimize expenses.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Overnight Stocker and Receiver
Walmart
02.2013 - 05.2015
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Unloaded pallets and deliveries and organized products in warehouse.
- Monitored and managed stock levels of goods to verify availability of products.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Utilized forklift to transport pallets of goods to and from warehouse.
- Stocked designated items on shelves, end caps and displays.
Education
College Credits/ Mountainview College
Dallas, TexasHigh School Diploma -
Sunset High school
Dallas, TexasSkills
- With strong interpersonal skills and willingness to learn tools and techniques to maintain high standards of service and performance Charismatic with excellent associate and mangement relationship, ability to coach and inspire results Background in optimizing efficiency and prioritization to achieve and exceed goals while preserving saftey
- Skills
- Inspiring leader
- Proficient with Workday
- Team player
- Quick learner
- Conflict Management
- Problem solving/ analytical skills
- Great interpersonal skills
- Critical Thinking
game tester
- Thoroughly testing game features and functionality
- Completing all in-game missions and side-missions, possibly multiple times
- Identifying and reporting any software glitches
- Exploring different ways to approach the game, such as trying it with other in-game characters
- Playing the game for long periods to identify any issues that may arise
- Trying out different graphic settings to check system stabilities in varying load conditions
- Checking out in-game captions and menu titles to make sure they are coherent and easily understandable
- Playing the game with all difficulty levels
- Writing detailed reports on their findings
- Verbally communicating findings to the developers and product team members
- Providing feedback to developers on game balance and overall fun factor
- Reporting any stability issues
Timeline
Process Assistant/Amazon
Amazon Fulfillment Center 1
10.2020 - 03.2022
Learning Ambassador
Amazon fulfillment center 1
05.2020 - 10.2020
UIS robotics associate
Amazon fulfillment center 1
03.2020 - 10.2020
Prep associate/Amazon
Amazon Filfillment Center 1
11.2019 - 10.2020
Inbound associate/Amazon
Amazon Fulfillment Center 1
11.2019 - 10.2020
Order Picker
FedEx
10.2019 - 03.2020
Loader/Unloader Associate
FedEx
10.2019 - 03.2020
Department Manager
Walmart
02.2013 - 10.2019
Overnight Stocker and Receiver
Walmart
02.2013 - 05.2015
College Credits/ Mountainview College
High School Diploma -
Sunset High school
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