Cassandra Allen
Ellicott City,MD
Summary
Dynamic professional with a proven track record at Maryland Disability Determination Service, excelling in disability determination and medical evaluation. Known for exceptional communication and problem-solving skills, I developed training materials that enhanced team knowledge and improved service delivery. Committed to fostering a supportive environment while adapting swiftly to regulatory changes.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Disability Examiner
Maryland Disability Determination Service
- Communicated decisions clearly to applicants, ensuring understanding of the appeals process when applicable.
- Developed training materials to improve team knowledge of regulatory changes and procedural updates.
Director of Service Coordination
Ms.State Healh Department
Disability Hearing Office
Disability Determination Services
03.2009 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Master of Science - Public Policy And Administration
Jackson State University
Jackson, MSSkills
- Flexibility
- Assertiveness
- Influencing skills
- Disability determination
- Medical evaluation expertise
- Medical terminology proficiency
- Interpret medical records
- Medical terminology expertise
- Documentation proficiency
- Customer service
- Problem-solving
Certification
Presently none as I am retired..Previously certified Social Worker,interpersonal healping Skills and paralegal documentation.
Timeline
Disability Hearing Office
Disability Determination Services
03.2009 - 05.2024
Disability Examiner
Maryland Disability Determination Service
Director of Service Coordination
Ms.State Healh Department
Master of Science - Public Policy And Administration
Jackson State University
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