Cassandra Anderson
Jacksonville,FL
Summary
Experienced [92a-US Army Logistical Specialist] with expertise in operating automated mail processing equipment to sort incoming and outgoing mail. Proficient in collating, bundling and transferring mail for delivery.
Overview
8
8
years of professional experience
Work History
Mailroom Assistant
United States Army
Fort Polk, LA
03.2012 - 03.2020
- Used automated mail processing equipment to sort and collate mail.
- Verified proper distribution of incoming mail to correct individuals and departments.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Identified issues, analyzed information and provided solutions to problems.
Mailroom Clerk
FedEx:Ground
Jacksonville, FL
09.2016 - 10.2019
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Education
High School Diploma -
Benjamin Elijah Mays High School
Atlanta, GA05.2009
Skills
- Mail handling
- Customer Service
- Handling and sorting mail
- Microsoft Office
- Computer skills
- Reading comprehension
- Sorting and labeling
Timeline
Mailroom Clerk
FedEx:Ground
09.2016 - 10.2019
Mailroom Assistant
United States Army
03.2012 - 03.2020
High School Diploma -
Benjamin Elijah Mays High School