Cassandra Antoine
Jacksonville,FL
Summary
Highly organized and detail-oriented Administrative Assistant with 5+ years of experience in providing efficient administrative support. Proficient in managing executive calendars, coordinating travel arrangements, and maintaining files and records. Skilled in Microsoft Office Suite, calendar management, travel coordination, and file organization. Strong multitasking abilities and excellent communication skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
Administrative Assistant (Online)
Canadian Embassy in Haiti
Port-au-Prince, Haiti
04.2021 - 01.2024
- Managed executive calendars and scheduled appointments
- Coordinated travel arrangements and prepared itineraries
- Organized and maintained files and records
- Assisted in preparing reports and presentations
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Drove customer feedback to deliver information to management for corrective action.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Directed customer communication to appropriate department personnel.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Coordinated appointments, meetings and conferences.
- Provided secretarial and office management support while building cooperative working relationships.
- Handled confidential documents in an organized fashion according to established protocol.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Created travel arrangements for senior managers according to their requirements.
Administrative Assistant
DSNF - SOFIHDES
Port-au-Prince, Haiti
11.2016 - 03.2021
- Managed office supplies inventory and placed orders
- Assisted in organizing company events and meetings
- Handled incoming and outgoing correspondence
- Provided administrative support to the team
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed database systems containing customer contact information.
- Answered questions from customers regarding products and services offered by the company.
- Provided secretarial and office management support while building cooperative working relationships.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Composed correspondence, reports and meeting notes.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Created travel arrangements for senior managers according to their requirements.
- Conducted research online utilizing search engines such as Google or Yahoo!.
- Scheduled appointments between clients and customers and internal staff members.
Executive Assistant
SOGEBANK GROUP
Port-au-Prince, Haiti
03.2016 - 10.2016
- Screened and directed phone calls and emails
- Managed expense reports and reimbursements
- Prepared and edited correspondence and documents
- Assisted in project coordination and tracking
- Maintained confidential records and files related to executive operations.
- Developed effective filing systems for easy retrieval of information when needed.
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Administrative Assistant
SOFIHDES
Port-au-Prince, Haiti
11.2013 - 02.2016
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements for senior managers according to their requirements.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed database systems containing customer contact information.
- Provided secretarial and office management support while building cooperative working relationships.
- Coordinated appointments, meetings and conferences.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
High School Diploma -
Christ The King Secretarial School
Port-au-Prince, Haiti06.2013
Skills
- File Organization
- Event Planning
- Correspondence Handling
- Expense Management
- Project Coordination
- Filing
- Office Administration
- Sensitive Material Handling
- Administrative Operations
- Mail Management
- Staff Motivation
- Typing Proficiency
- Quality Assurance
- Credit and Collections
- Data Retrieval Systems
- Highly Organized
- Filing and Data Archiving
- Typing 70 WPM
- Administrative Support
- Appointment Scheduling
- Data Entry
Languages
English
Limited
French
Full Professional
Haitian creole
Native/ Bilingual
References
References available upon request.
Timeline
Administrative Assistant (Online)
Canadian Embassy in Haiti
04.2021 - 01.2024
Administrative Assistant
DSNF - SOFIHDES
11.2016 - 03.2021
Executive Assistant
SOGEBANK GROUP
03.2016 - 10.2016
Administrative Assistant
SOFIHDES
11.2013 - 02.2016
High School Diploma -
Christ The King Secretarial School
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