Cassandra Aranda
El Paso,TX
Summary
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over nine years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature. Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Las Palmas Del Sol Healthcare
01.2022 - 05.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Collected and transported specimens to prepare for lab testing.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Reduced stress for patients and families through effective communication and empathetic support.
- Applied advanced techniques such as negative pressure therapy or hyperbaric oxygen therapy when necessary to expedite the healing process.
Sales Associate
The Classroom Uniforms
06.2018 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Trained and supervised new employees to use selling strategies and apply best practices.
Medical Assistant
Dunamis Surgical Centers
03.2014 - 08.2014
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Verified patient insurance coverage and collected required co-payments.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Medical Assistant
Physicians Imaging And Vein Care Clinic
04.2013 - 08.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Certification - Medical Assisting
Southwest University At El Paso
El Paso11.2013
High School Diploma -
Eastwood High School
El Paso, TX06.2012
Skills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
- Blood Glucose Monitoring
- Specimen Collection
- Phlebotomy Techniques
- Adaptable
Certification
CPR Certified - 11/2023 - 11/2025
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Care Technician
Las Palmas Del Sol Healthcare
01.2022 - 05.2023
Sales Associate
The Classroom Uniforms
06.2018 - 09.2023
Medical Assistant
Dunamis Surgical Centers
03.2014 - 08.2014
Medical Assistant
Physicians Imaging And Vein Care Clinic
04.2013 - 08.2013
Certification - Medical Assisting
Southwest University At El Paso
High School Diploma -
Eastwood High School
CPR Certified - 11/2023 - 11/2025
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