Cassandra Aranda
Atascadero,CA
Summary
Skilled Checker with background in verifying goods and services, ensuring accuracy of transactions, and managing customer complaints. Strengths include keen eye for details, strong mathematical skills, and high level of integrity. Previous work has resulted in improved efficiency of check-out processes and enhanced customer satisfaction levels.
Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work.
Overview
3
3
years of professional experience
Work History
Checker Combo
Food 4 Less Supermarket
Paso Robles, CA
08.2023 - 06.2024
- Operated cash registers to complete sales transactions quickly and accurately.
- Utilized point-of-sale systems to process transactions quickly and accurately.
- Scanned items to ensure correct pricing and identification of products.
- Verified that the customer had the necessary funds for purchases.
- Maintained a neat, organized checkout area by cleaning shelves, counters, bags and equipment throughout shift.
- Provided excellent customer service during all interactions with customers.
- Resolved customer complaints in a professional manner when needed.
- Counted money in cash drawers at beginning and end of shifts to ensure accuracy of funds.
- Processed payments made by credit cards, gift cards, checks or cash accurately and efficiently.
- Responded to customers' questions regarding store policies and services.
- Reported any suspicious activity or theft occurring within store premises immediately to management staff.
- Checked prices and product codes of goods against invoices, receipts or other documents to verify accuracy.
- Resolved customer complaints in a professional manner.
- Inspected returned items for damage before accepting them back into inventory.
- Scanned customer purchases and worked to streamline transactions.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Operated checkout line at store.
- Maintained positive working relationship with fellow staff and management.
- Issued receipts, refunds, credits or change due to customers.
- Issued change, refunds and tickets for returned merchandise according to store policies.
- Resolved customer complaints professionally and efficiently.
Housekeeper
Side Job
Bloomingdale, MI
04.2021 - 08.2023
- Scrubbed kitchen appliances, countertops and fixtures.
- Reported any maintenance issues or damage to supervisors immediately.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Disinfected telephones, light switches and other frequently touched objects.
- Emptied trash receptacles throughout the property.
- Sanitized all areas of rental lake houses.
- Followed safety procedures when handling hazardous materials.
- Observed proper use of chemicals when cleaning various surfaces.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
Education
Bachelor of Science - Biomedical Sciences
Western Michigan University
Kalamazoo, MISkills
- Merchandise Stocker
- Issue Resolution
- Hardworking
- Data Verification
- Money Handling
- Problem-Solving
- Team Collaboration
- Self Motivation
- Written Communication
- Time Management Abilities
- Continuous Improvement
- Adaptability
- Reliability
- Time Management
- Housekeeping
- Dusting
- Restroom detailing
- Safe Cleaning with Chemicals
- Vacuuming and sweeping
- Mopping and buffing floors
- Sanitization techniques
- Waste Disposal
- Fluent in English and Spanish
- Interior and Exterior Cleaning
- Money Handling
- Time management abilities
- Effective Communication
- Customer Service
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Checker Combo
Food 4 Less Supermarket
08.2023 - 06.2024
Housekeeper
Side Job
04.2021 - 08.2023
Bachelor of Science - Biomedical Sciences
Western Michigan University
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