Cassandra A. Webb
Hampton,Virginia
Summary
Self-motivated and enthusiastic university graduate with good interpersonal communication skills, positive attitude, and impressive work ethic. Professional with solid background in emergency medical care and patient support. Known for quick adaptability, effective communication, and strong teamwork in fast-paced environments. Skilled in patient assessment, vital sign monitoring, and emergency response. Dependable, results-focused, and ready to contribute to high-standard medical teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
Sentara
12.2023 - Current
- Improved patient care by efficiently performing emergency room procedures such as vital signs, wound dressing, splinting, obtaining and CPR.
- Inserted IVs, collected blood samples, labeled specimens properly, and transferred to laboratory for testing.
- Provided exceptional service by maintaining a professional demeanor and exercising excellent interpersonal skills when interacting with patients, families, and colleagues alike.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
Patient Access Representative II
Sentara
05.2021 - Current
- First point of contact and gives the first impression of Sentara
- Welcome patients and families, response to inquiries, and guarantee the patients arrival
- Verify the patient's identity and choosing the appropriate record while looking over appointments & doctor orders to register for the correct service
- Scanning critical documents like insurance cards, IDs, living wills, and POAs, and verifying patients demographics
- Complete paperwork in accordance with all relevant privacy and compliance laws
- Co-payments, deposits, and unpaid balances are explained and collected from patients
- Supported medical staff by coordinating diagnostic testing appointments, lab results retrieval, and necessary referrals in a timely manner.
Nursing Care Partner
Sentara
01.2020 - 05.2021
- Participated in ongoing professional development opportunities to expand knowledge base related to best practices in nursing care partnering roles.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Managed patient case loads effectively, ensuring that all individuals received the attention and care required for their specific needs.
- Responded to patient requests with appropriate clinical and personal assistance.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Complete doctors orders like blood and urine specimens, EKGs, urinary catheter insertion, or IV access.
Certified Nursing Assistant/Dietary Aide
The Chesapeake Retirement Community
12.2014 - 11.2021
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Built rapport with patients and families, providing emotional support during difficult times.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Certified Nursing Assistant
Harrisonburg Health and Rehab
01.2019 - 08.2019
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Built rapport with patients and families, providing emotional support during difficult times.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Education
Associate - Nursing
Riverside College of Health Careers
05-2025
Bachelor's - Liberal Arts
Eastern Mennonite University
05.2021
Skills
Team Collaboration
CPR Certified
Medical Procedures
Emergency Response
Patient Assessment
Time Management
Certification
- Basic Life Support, 01/2023
- Certified Nursing Assistant, 08/2015
Volunteer Experience
- Blue Ridge Food Bank, Verona, Virginia, 2021-2022
- Project Flo, New Hampton, Iowa, 2013-2023
Timeline
Emergency Room Technician
Sentara
12.2023 - Current
Patient Access Representative II
Sentara
05.2021 - Current
Nursing Care Partner
Sentara
01.2020 - 05.2021
Certified Nursing Assistant
Harrisonburg Health and Rehab
01.2019 - 08.2019
Certified Nursing Assistant/Dietary Aide
The Chesapeake Retirement Community
12.2014 - 11.2021
Bachelor's - Liberal Arts
Eastern Mennonite University
- Basic Life Support, 01/2023
- Certified Nursing Assistant, 08/2015
Associate - Nursing
Riverside College of Health Careers
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