Cassandra Ayala
Wake Forest,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
Avance Care
Wake Forest, North Carolina
07.2023 - Current
- Served as the first point of contact for patients and visitors by delivering professional and empathetic greetings, establishing a welcoming environment
- Handled phone calls, emails, and correspondence, addressing inquiries and resolving issues promptly.
- Recognition of clinical aptitude and exceptional patient care led to promotion as Medical Assistant
Merchandise Host
Walt Disney World
Orlando, FL
08.2022 - 06.2023
- Delivered exceptional guest experiences by providing friendly and knowledgeable assistance in a high-traffic retail environment
- Resolved guest complaints and concerns by effectively utilizing problem-solving skills to ensure guest satisfaction and adhere to the Disney standard of excellence
- Collaborated with a diverse team to achieve store objectives, fostering a positive and supportive work environment that promotes teamwork and collaboration
Sales Associate and Backroom Associate
HomeGoods Distribution Center
Boone, NC
11.2020 - 07.2022
- Provided outstanding customer service, assisting over 100 customers within a day with inquiries, locating merchandise, and processing transactions efficiently
- Operated the cash register accurately, handled cash transactions, and maintained proper cash handling procedures
- Handled inventory operations, receiving and unloading shipments, and organizing merchandise in the stockroom
Education
Bachelor of Science - Health Care Management
Appalachian State University
Boone, NC05-2022
Skills
- Office Administration
- Interdepartmental Collaboration
- Excellent customer service
- Attention to Detail
- Dependable and Responsible
- Proficient in Microsoft Suite
Timeline
Patient Care Coordinator
Avance Care
07.2023 - Current
Merchandise Host
Walt Disney World
08.2022 - 06.2023
Sales Associate and Backroom Associate
HomeGoods Distribution Center
11.2020 - 07.2022
Bachelor of Science - Health Care Management
Appalachian State University
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