Summary
Overview
Work History
Education
Skills
Timeline
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Cassandra Babb

Maysville,NC

Summary

Started working when I was 16 while in high school and college. Continued working until I was pregnant with my first child in June 2011. The Following year in Oct 2012, my husband received Marine Corps orders to move to Okinawa Japan. While living in Japan with my new child I went back to finish school to receive my degree. We were living in Okinawa Japan until he received Marine Corps orders back to San Diego, CA and there is where I went back to work and volunteered for his Company and Battalion at the San Diego Recruit Depot which I found I really enjoyed helping others and communicating with the Marines, Spouses and the kids as a whole. I love marketing and working with others. I am very organized and detail oriented. I am always willing to learn new skills and new things and always up for a challenge.

Overview

18
18
years of professional experience

Work History

Family Readiness Leader

USMC San Diego Depot
11.2016 - 05.2019
  • Received Presidents Bronze Volunteer Service Award 2016
  • Received Presidents Silver Volunteer Service Award 2017
  • Received Presidents Gold Volunteer Service Award 2018
  • Received a Certificate of Appreciation from the Commanding General of USMC San Diego Depot for my time of volunteering while my husband served as a Drill Instructor and we were stationed in San Diego, CA
  • Received a Letter of Appreciation from the Commanding Officer of 3d Recruit Training Battalion for my time volunteering for the Company M and the 3rd Battalion families while my husband served as a Drill Instructor and we were stationed in San Diego, CA
  • Organized and Hosted events for the Drill Instructors and their Families during Company Cycles.
  • Took care of USMC Mike Company families and the drill instructors within the company
  • Took care of USMC 3rd BN families and drill instructors within the Battalion
  • Coached the spouses sports teams for the 3rd BN spouses.
  • Organized practices and planned for the game day to help better each spouse that was participating in the different sports.
  • Organized, cooked, delivered food to the Drill Instructors.
  • Interviewed individuals and families to assess needs and provide informational resources.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Retail Brand Ambassador

Joes Crab Shack
05.2010 - 05.2011
  • Communicated product information with confidence and educated consumers about company.
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Engaged, educated and befriended customers to deliver amazing shopping experience.
  • Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
  • Completed floorsets, filled floor and rang up customers.
  • Achieved and exceeded sales goals in line with prescribed selling strategy.
  • Achieved competitive brand placements at retail locations for existing and new products.

Food Server

Joes Crab Shack
05.2010 - 05.2011
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Completed table resets by wiping down surfaces and refilling condiments.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Collaborated with bar staff to complete alcoholic beverage orders for guests in dining areas.

Hostess Trainer

Joes Crab Shack
05.2010 - 05.2011
  • Monitored food preparation, production and plating for quality control.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Controlled food costs and managed inventory.
  • Maintained energy and enthusiasm in fast-paced environment.

Hostess

Joes Crab Shack
05.2010 - 05.2011
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Informed servers of newly seated parties for speedy service.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Documented reservations and communicated changes to guests.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.

Youth Soccer Coach

Coast To Coast
08.2009 - 05.2010
  • Promoted love of game by assisting players with understanding positioning, play techniques and teamwork strategies.
  • Directed ambitious practice sessions to boost athletic abilities and teamwork.
  • Boosted performance of individual athletes by devising strategic personal training programs.
  • Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
  • Developed and implemented team rules.
  • Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
  • Promoted stretching, mobility work and proper form to help athletes safely build strength.
  • Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
  • Coordinated with parents, boosters and other resources to meet team needs involving equipment and travel arrangements.
  • Enhanced player health with optimized nutritional strategies and improved life choices.
  • Helping kids develop as players as well as people.
  • Working with ages five to fourteen helped me as a coach as well as a person, learning to be able to deal with a range of problems and conversational skills when talking to each age.

Grocery Store Cashier

Ralphs Grocery Store
05.2004 - 08.2009
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Removed trash, swept and mopped floors for professional appearance.
  • Retrieved items for customers and verified prices.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Recommended products to customers to drive sales.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.
  • Supported promotional plans by updating signage with price changes.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

Grocery Bagger

Ralphs Grocery Store
05.2004 - 08.2009
  • Collected carts from parking lot and designated return locations.
  • Retrieved items for customers and verified prices.
  • Removed trash, swept and mopped floors for professional appearance.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Completed daily orders with expert picking and packing of shipments.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Recommended products to customers to drive sales.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Started as a Bagger due to starting work at the age of sixteen and the company having a rule that you couldn't be a Cashier until the age of eighteen due to alcohol sales.
  • Started as a Combo clerk at the age of seventeen and a half where I bagged but if they needed a Cashier I could step in and help and helped learn the position temporarily until I was of the age.

Summer Nanny

Duplications
06.2008 - 08.2008
  • Played games, worked on puzzles and read books to the three children.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Drove children to dance, cheer and sports practices.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Assisted children with homework assignments and special projects across different subjects.
  • Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Supported children in play activities, meals and snacks, hygiene and socialization.
  • Assisted with light housekeeping duties as well as running errands.
  • Involved children in caring for household pets and chores.
  • Engaged with children on age-appropriate level.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Coordinated field trips to local parks, fire stations and zoos.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Taught children everyday skills and language.
  • Assisted children in dressing appropriately for day's activities.
  • Organized different types of activities to enhance physical and intellectual development.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Also learned their business of distributions of medical billing and copying while being the nanny and helping with their three children.

Education

Bachelor of Arts - Business Administration And Management

Ashford University
San Diego, CA
08.2014

Bachelor of Arts - Liberal Arts And Sciences

Palomar College
San Marcos, CA
05.2009

Skills

  • Public Relations
  • Sales and Marketing
  • Business Planning
  • Customer Relationship Management
  • Brand Management
  • Verbal and Written Communication
  • Loss Prevention Goals Monitoring
  • Brand Awareness and Identity
  • Business Administration
  • Critical Thinking
  • Business Development Understanding

Timeline

Family Readiness Leader

USMC San Diego Depot
11.2016 - 05.2019

Retail Brand Ambassador

Joes Crab Shack
05.2010 - 05.2011

Food Server

Joes Crab Shack
05.2010 - 05.2011

Hostess Trainer

Joes Crab Shack
05.2010 - 05.2011

Hostess

Joes Crab Shack
05.2010 - 05.2011

Youth Soccer Coach

Coast To Coast
08.2009 - 05.2010

Summer Nanny

Duplications
06.2008 - 08.2008

Grocery Store Cashier

Ralphs Grocery Store
05.2004 - 08.2009

Grocery Bagger

Ralphs Grocery Store
05.2004 - 08.2009

Bachelor of Arts - Business Administration And Management

Ashford University

Bachelor of Arts - Liberal Arts And Sciences

Palomar College

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Cassandra Babb