Task-driven, self-motivated professional with extensive client relations and office organization experience, seeking to contribute to the success of the Midvalley Dermatology team.
Overview
18
18
years of professional experience
Work History
Executive Assistant/Bookkeeper
Backyard Bookkeeper
11.2019 - Current
Managed executive calendars, inboxes, and schedules.
Answered all incoming calls and handled sensitive information with discretion.
Completed on-the-spot sales calls and followed through to completion.
Troubleshot and resolved client issues with the client relations team.
Assisted with onboarding and offboarding of clients and employees.
Maintained monthly books for 10+ clients, including categorization, reconciliation, and production of financial reports.
Lead Panel Coordinator
Experis/Microsoft
11.2015 - 07.2019
Led daily meetings and trained new employees on department procedures.
Acted as a liaison between Microsoft Researchers, Study Participants, and Microsoft Program Managers.
Guided the team through company transitions and implementation of new policies.
Utilized multiple software programs to increase productivity and results for clientele.
Scheduled participants for new studies and collaborated with teammates from different departments.
Secretary
Foothill Family Clinic
09.2014 - 11.2015
Served as a liaison between providers and patients.
Managed patient needs and charts, ensured prescription deliveries, and handled prior authorizations.
Built and delivered referrals for specialists, managed provider schedules, and handled a high volume of incoming calls.
Health Educator
University of Utah Health and Wellness-Biometric
03.2014 - 08.2014
Conducted biometric screenings and interpreted results for clients.
Educated clients on improving biometric scores.
Cashier, Sales Clerk
Sports Authority
03.2011 - 06.2013
Handled transactions and customer inquiries.
Assisted with product questions and maintained store appearance.
Administrative Assistant, Housekeeping Supervisor, Hotel Call Center
Salt Lake City Marriott City Center
06.2006 - 06.2008
Received and delegated hotel calls.
Managed a team of 10-15 employees, handled customer complaints, and prepared spreadsheets.
Education
Bachelor of Science in Exercise Sport Science, Fitness Leadership emphasis -
University of Utah, College of Health
12.2013
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Cardiovascular Rehabilitation Internship- Swedish Edmonds
09.2013
Skills
Bilingual (Spanish and English)
Proficient in QuickBooks Online
Calendar and Schedule Management
Strong Verbal and Written Communication
Client Relations and Customer Service
Junior National Cycling Champion (5-time)
Timeline
Executive Assistant/Bookkeeper
Backyard Bookkeeper
11.2019 - Current
Lead Panel Coordinator
Experis/Microsoft
11.2015 - 07.2019
Secretary
Foothill Family Clinic
09.2014 - 11.2015
Health Educator
University of Utah Health and Wellness-Biometric
03.2014 - 08.2014
Cashier, Sales Clerk
Sports Authority
03.2011 - 06.2013
Administrative Assistant, Housekeeping Supervisor, Hotel Call Center
Salt Lake City Marriott City Center
06.2006 - 06.2008
Bachelor of Science in Exercise Sport Science, Fitness Leadership emphasis -
University of Utah, College of Health
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Cardiovascular Rehabilitation Internship- Swedish Edmonds