Cassandra Bertzyk
Racine,WI
Summary
Driven and meticulous professional with a background at Ormco, where I honed hand-trimming abilities and organizational skills. Excelled in streamlining workflow efficiency and fostering strong customer relationships at Panera Bread. Demonstrates exceptional hand-eye coordination and problem-solving abilities, enhancing production experience and team performance. Reliable production professional with expertise in trimming dental products using hand tools and equipment. Familiar with packing products and troubleshooting machinery. Good problem-solving and time-management abilities.
Overview
3
3
years of professional experience
Work History
Acrylic Trimmer
Ormco
08.2022 - Current
- Used hand tools to complete delicate work.
- Adapted quickly to changes in production schedules, remaining flexible and responsive under tight deadlines.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges or changes in project scope during the trimming process.
- Streamlined workflow efficiency by organizing workspace and maintaining clean tools and equipment.
- Ran high-speed mold machines, grinders, and cutters.
Cashier Team Lead
Panera Bread
05.2021 - 08.2022
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Developed strong relationships with repeat customers through friendly service interactions.
- Restocked and organized merchandise in front lanes.
- Assisted customers in locating products, and providing knowledgeable recommendations based on their needs.
Education
Associate of Applied Science - Graphic Communications
Gateway Technical College
Racine, WI08.2024
Skills
Trimming Techniques
Cleaning practices
Production experience
Hand trimming abilities
Hand-Eye Coordination
Steady Hands
Time Management
Reliability
Organizational Skills
Active Listening
Self Motivation
Detail oriented
Timeline
Acrylic Trimmer
Ormco
08.2022 - Current
Cashier Team Lead
Panera Bread
05.2021 - 08.2022
Associate of Applied Science - Graphic Communications
Gateway Technical College
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