Lead Sales Key Holder
Dollar General
12.2023 - 04.2024
- Created a positive work environment with clear communication, teamwork, and professional development opportunities for staff members.
- Managed daily cash handling procedures accurately while maintaining strict adherence to loss prevention guidelines.
- Enhanced customer satisfaction through exceptional service, product knowledge, and personalized attention.
- Effectively delegated tasks amongst employees, ensuring a balanced workload and maximizing productivity.
- Acted as the primary point of contact for store management during times of absence, taking responsibility for all aspects of location operations.
- Handled escalated customer issues professionally, resolving problems quickly while maintaining high levels of customer satisfaction.
- Checked items in and out for our normal T4 scans.
- Accurately counted deposits and reconciled tills at the end of the night.
- Open and closed the store extra early at times to get ahead of a work load.
