Cassandra Brown
Pensacola,Florida
Summary
medical records, schedule appointment for surgery procedure, insurance's claims and billing, Receptionist in answer phone helping with family, working as med tech. commination and computer skills. Certified nursing assistant.
Attentive Receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with [Number] years of hands-on experience in administrative roles.
Overview
35
35
years of professional experience
Work History
Administrative Receptionist
Trace Assisted Living
06.1996 - 03.2023
- Surgery schedule
- Nurse tech when needed
- Pay roll
- Referral coordinator
- Schedule planning
- Communication with staffing
- Updated and recorded customer or client information to maintain accounts
- Processed payments and updated accounts to reflect balance changes
- Scheduled and confirmed appointments
- Answered and directed incoming calls using multi-line telephone system
- Maintained daily calendars, set appointments with clients and planned daily office events
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules
- Scheduled and confirmed appointments and meetings for management team
- Oversaw office inventory by restocking supplies and submitting purchase orders
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries
- Coordinated pick-up and delivery of express mail services
- Scheduled space or equipment for special programs, meetings and conferences.
Receptionist Assistant
Glenn cove
08.1988 - 06.1997
- Maintained office supply inventory and placed orders to meet demand
- Displayed professional standards at reception desk to impress visitors
- Operated multi-line telephone system to handle high volume of daily calls to [Type] office
- Used Microsoft Office suite programs daily for professional business correspondence, spreadsheet tracking and presentation preparation
- Coordinated appointment calendar and balanced schedules to promote optimal productivity
- Answered and directed incoming calls using multi-line telephone system
- Scheduled and confirmed appointments
- Scheduled and confirmed appointments and meetings for management team
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Education
Associate Of Arts And Sciences - Business Management
Alabama State University
Montgomery, ALCertificate Nurse Assistant Medical Assisting, Technical -
Career Pensacola
Pensacola, FLDiploma -
Catholic High School, state university
Pensacola, Alabama, FloridaSkills
- Admin assistant
- Medical records
- Receptionist in answering phone
- Scheduling surgery appointment
- Communication and computer skills
- Certified nursing assistant
- Base word processing software skills
- Payroll and staffing training
- Multi-Line Telephone Systems
- Travel Planning
- Document Control
- Scheduling
- Data Entry
- Spreadsheet Tracking
- Schedule Management
Timeline
Administrative Receptionist
Trace Assisted Living
06.1996 - 03.2023
Receptionist Assistant
Glenn cove
08.1988 - 06.1997
Associate Of Arts And Sciences - Business Management
Alabama State University
Certificate Nurse Assistant Medical Assisting, Technical -
Career Pensacola
Diploma -
Catholic High School, state university
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