Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cassandra Bruhn

Napavine,Wa

Summary

Highly energetic, resourceful and self-directed Patient Navigator with strong clinical and human relations skills. Embraces working with diverse groups and special populations to identify clinical and social concerns of patients.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Peer Navigator Counselor

Cascade Community HealthCare SUD
Chehalis, WA
04.2024 - Current
  • Developed appropriate community resources such as mental health services, substance abuse, treatment and housing.
  • Helped people enroll in programs, arrange transportation and coordinate paperwork.
  • Support client's in understanding Sliding Fee Scale paperwork. Making sure clients understand. The financial agreements are completed and understood of Co-pays and cost of SUD treatment.
  • Provide observed urine analysis (UA) on same sex clients.
  • Coordinated resources to support clients and help each achieve targets.
  • Educated clients on resources and services available to them, such as housing, healthcare, mental health counseling, job training.
  • Obtained or maintained proper licensure or certification to meet state requirements.

Caregiver, Special Needs

Rory Lloyd
Napavine, WA
12.2003 - Current
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Followed care plan and directions to administer medications.
  • Followed safe lifting and transferring techniques to transport residents.
  • Improved patient outlook and daily living through compassionate care.

Office Assistant

Dept. Of Corrections
Littlerock, WA
02.2023 - 04.2023
  • Answered phone calls and welcomed visitors to office.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
  • Reviewed incoming mail and out going mail to and from offenders.
  • Operated photocopiers and scanners, facsimile machines and personal computers.

Office Assistant

Napavine Family Chiropractic
Napavine, WA
04.2019 - 02.2023
  • Maintained business records by updating customer information.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Conducted office inventory checks and requested restock of supplies.
  • Dispersed incoming mail to correct recipients throughout office.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Answered telephones, directed calls and took messages.
  • Operated photocopiers and scanners, facsimile machines and personal computers.

Receptionist

Cascade Family Medicine
Centralia, WA
06.2018 - 07.2019
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated accounts to reflect balance changes.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.

Receptionist

Avada Hearing Care Center
Centralia , Wa
10.2011 - 12.2017
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated accounts to reflect balance changes.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.

Education

High School Diploma -

Napavine Jr Sr High School
Napavine, WA
06.2001

Associate of Arts -

Centralia College
Centralia, WA

Skills

  • First Aid and Safety
  • Verbal and Written Communication
  • Dependable and Responsible
  • HIPAA Compliance
  • Spreadsheet Development
  • Multi-Line Telephone Systems
  • Strong Organizational Skills
  • Office Equipment Operation
  • Schedule Management
  • Microsoft Office
  • Professional and Courteous
  • Reception Duties
  • Office Equipment Operations
  • Boundary Setting
  • Motivational Techniques
  • Confidentiality Practices

Certification

  • RAAC- Registered Agency Affiliated Counselor Credential.
  • WA State Peer Certified Counselor.

Timeline

Peer Navigator Counselor

Cascade Community HealthCare SUD
04.2024 - Current

Office Assistant

Dept. Of Corrections
02.2023 - 04.2023

Office Assistant

Napavine Family Chiropractic
04.2019 - 02.2023

Receptionist

Cascade Family Medicine
06.2018 - 07.2019

Receptionist

Avada Hearing Care Center
10.2011 - 12.2017

Caregiver, Special Needs

Rory Lloyd
12.2003 - Current

High School Diploma -

Napavine Jr Sr High School

Associate of Arts -

Centralia College

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Cassandra Bruhn