Cassandra Butler
Memphis,TN
Summary
Experienced Surgical Technologist specializing in OB, excelling in surgical instrument preparation, compliance monitoring, and effective communication within the operating room.
Overview
1
1
year of post-secondary education
13
13
years of professional experience
Work History
Surgical Technologist
Baptist Memorial Hospital
Southaven, MS
01.2014 - Current
- My specialty has been OB for the last 20 years.
- Prepared and maintained surgical instruments for diverse procedures to support optimal surgical outcomes.
- Assisted surgeons during operations by anticipating needs and providing necessary tools.
- Ensured compliance with safety
- protocols and sterile techniques in the operating room.
- Conducted inventory checks and organized surgical supplies efficiently.
- Educated new team members on best practices and operational procedures, enhancing team knowledge and performance.
Customer Service Representative
Advance Services, Inc.
Memphis, Tn
08.2020 - 06.2026
- Assisted customers with product selection and service options for various G.E. appliances
- Resolved customer inquiries through inbound phone communication.
- Documented customer feedback and reported issues to management.
Education
Surgical Technologist
Tennessee Technology Center Memphis
Memphis, Tn 06.2003 - 06.2004
Skills
- Surgical instrument preparation
- Procedure assistance
- Compliance monitoring
- Inventory management
- customer service
- product knowledge
- complaint resolution
- order processing
- effective communication
- problem solving
Timeline
Customer Service Representative
Advance Services, Inc.
08.2020 - 06.2026
Surgical Technologist
Baptist Memorial Hospital
01.2014 - Current
Surgical Technologist
Tennessee Technology Center Memphis
06.2003 - 06.2004