Cassandra Buttacavole
Reno
Summary
Hardworking, highly motivated professional eager to learn and lend combined knowledge and skills to enhance business performance in a medical setting like veterinary or dentistry. Performs well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
12
12
years of professional experience
Work History
Dental Hygiene Assistant
Northwest Reno Smiles Dental Group
10.2024 - 12.2025
- Increased appointment efficiency by preparing treatment rooms and sterilizing instruments before each patient visit.
- Educated patients on proper oral hygiene techniques, leading to better home care routines and overall oral health improvement.
- Ensured a safe working environment by adhering to OSHA regulations regarding infection control protocols.
- Managed patient records diligently, updating charts and notes to accurately reflect treatments provided.
- Prepared patient for x-rays and gathered x-ray films.
- Enhanced patient comfort with gentle and empathetic chairside manner during appointments.
- Promoted a positive image for the dental practice by upholding professional standards in interactions with patients, colleagues, and community members.
- Reviewed patient charts upon arrival and prepared procedure room based on unique customer needs.
- Complied with OSHA and corporate safety policies and standards.
- Monitored and updated hygiene schedules by rescheduling appointments and scheduling new appointments.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared and sterilized instruments and materials for use by dentists.
- Monitored patient comfort and safety during dental procedures.
- Prepared patient X-rays and images for review by dentist.
Server
Flowing Tide Pub
05.2017 - 02.2024
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Assisted with training of new staff members.
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
- Resolved customer complaints and inquiries in a timely manner.
- Prepared and served food and beverages to customers.
- Delivered customer checks and securely processed credit card or cash payments.
- Informed kitchen of special dietary needs or requests, delivering personalized meal options.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Attended company and restaurant trainings and meetings to improve serving skills.
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.
Warehouse Clerk
JCPenney Logistics
07.2022 - 02.2023
- Maintained a clean working environment by adhering strictly to sanitation guidelines at all times.
- Inspected inventory items for defects and damage, ensuring quality control standards were met.
- Processed orders accurately using computer-based systems for tracking inventory levels, pricing and order status.
- Managed inventory levels by performing cycle counts on a regular basis.
- Reviewed bills of lading to ensure that quantities match what is received.
- Maintained a neat, clean, and organized warehouse environment.
- Identified discrepancies between physical count versus computer system count; reported any discrepancies immediately.
- Updated and maintained accurate inventory records.
Hostess/Server
Outback Steakhouse
12.2013 - 05.2017
- Increased appointment efficiency by preparing treatment rooms and sterilizing instruments before each patient visit.
- Educated patients on proper oral hygiene techniques, leading to better home care routines and overall oral health improvement.
- Ensured a safe working environment by adhering to OSHA regulations regarding infection control protocols.
- Managed patient records diligently, updating charts and notes to accurately reflect treatments provided.
- Prepared patient for x-rays and gathered x-ray films.
- Enhanced patient comfort with gentle and empathetic chairside manner during appointments.
- Promoted a positive image for the dental practice by upholding professional standards in interactions with patients, colleagues, and community members.
- Reviewed patient charts upon arrival and prepared procedure room based on unique customer needs.
- Complied with OSHA and corporate safety policies and standards.
- Monitored and updated hygiene schedules by rescheduling appointments and scheduling new appointments.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared and sterilized instruments and materials for use by dentists.
- Monitored patient comfort and safety during dental procedures.
- Prepared patient X-rays and images for review by dentist.
Education
High School Diploma -
Reed High School
Sparks, Nevada06.2011
Skills
- Cash Handling
- Dining customer service
- Food preparation and safety
- Check payment processing
- Food sales and promotion
Timeline
Dental Hygiene Assistant
Northwest Reno Smiles Dental Group
10.2024 - 12.2025
Warehouse Clerk
JCPenney Logistics
07.2022 - 02.2023
Server
Flowing Tide Pub
05.2017 - 02.2024
Hostess/Server
Outback Steakhouse
12.2013 - 05.2017
High School Diploma -
Reed High School