CASSANDRA CAMPBELL
FORNEY,TX
Summary
Dynamic Employee Benefits Supervisor at Relation Insurance Services with a proven track record in benefits administration and compliance. Expert in negotiating competitive healthcare rates, achieving significant cost reductions. Strong communicator and problem-solver, adept at enhancing employee engagement through effective benefits communication and training programs. Committed to optimizing benefit offerings and ensuring regulatory adherence.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Employee Benefits Supervisor
Relation Insurance Services
01.2004 - Current
- Supervised benefits administration, ensuring compliance with regulations and organizational policies.
- Led team in resolving employee inquiries regarding benefits enrollment and eligibility.
- Developed and implemented training programs for staff on benefits processes and systems.
- Analyzed benefits data to identify trends and improve service delivery efficiency.
- Collaborated with HR to design and enhance employee benefits packages based on feedback.
- Managed vendor relationships, negotiating contracts to optimize benefit offerings for employees.
- Streamlined communication processes between employees and management regarding benefits updates.
- Facilitated open enrollment sessions, ensuring clear understanding of options among employees.
- Conducted thorough audits of benefit plans, identifying discrepancies and rectifying issues promptly.
- Supported merger and acquisition activities by integrating newly acquired employees into existing benefit programs seamlessly.
- Partnered with payroll department to ensure accurate deductions related to employee contributions towards benefit plans.
- Ensured compliance with state and federal laws governing employee benefit programs.
- Maintained up-to-date knowledge of current industry trends, staying ahead of any changes in legislation affecting employee benefits.
- Streamlined benefits administration processes for increased efficiency and accuracy.
- Managed annual open enrollment periods, ensuring timely communication with employees and smooth transitions to new plans.
- Analyzed utilization reports from insurance carriers, identifying opportunities for cost savings through effective plan management.
- Provided guidance to HR staff on complex benefits-related questions or situations requiring specialized expertise.
- Reduced company healthcare costs by negotiating competitive rates with insurance providers.
- Developed strong relationships with vendors to ensure prompt resolution of issues related to plan offerings or coverage disputes.
- Collaborated with HR team to create educational materials for employees about available benefit options.
- Reduced benefits expenses by revamping company plans for dental, life and disability.
- Collaborated with legal counsel on matters pertaining to ERISA regulations and other compliance concerns.
Education
High School Diploma -
Yokota High School
Yokota, Japan06.1986
Skills
- Healthcare benefits
- HIPAA compliance
- HRIS systems
- Employee relations
- Benefits administration
- Life insurance
- COBRA administration
- Employee assistance programs
- Flexible spending accounts
- ERISA compliance
- Open enrollment
- Claims resolution
- Disability benefits
- Dependent care
- Benefits communication
- FMLA management
- ACA reporting
- Voluntary benefits
- Employee benefits administration
- Medical insurance
- 401K experience
- Open enrollment coordination
- Employment law compliance
- Vendor relationship management
- Benefit auditing
- Regulatory compliance
- Benefit development
- Disability management
- Benefit policy interpretation
- Employee communication
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Organizational skills
- Reliability
- Excellent communication
- Team collaboration
- Effective communication
- Active listening
- Decision-making
- Relationship building
- Self motivation
- Professionalism
Certification
- Licensed Group 1
Timeline
Employee Benefits Supervisor
Relation Insurance Services
01.2004 - Current
High School Diploma -
Yokota High School
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