Cassandra Casarrubias
Summary
Detail-oriented Administrative Assistant with 5 years of experience supporting executive teams and daily office operations in a nonprofit organization. Proven expertise in calendar management, customer service, Microsoft Office Suite, and accurate data entry. Recognized for improving office efficiency and managing high-volume schedules with precision and professionalism. Adept at maintaining organization, anticipating needs, and providing seamless administrative support in fast-paced environments. Committed to delivering high-quality service and contributing to team success.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Alliance for Community Empowerment
12.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Manager
Pretzel Maker
10.2019 - 03.2020
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Security Guard (Fedex Warehouse)
Allied Universal Security Services
08.2017 - 10.2019
- Identified issues, analyzed information and provided solutions to problems.
- Worked effectively in fast-paced environments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Organized and detail-oriented with a strong work ethic.
Administrative Assistant
The UPS Store Inc.
01.2014 - 08.2017
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Supervisor
Track 23 (PCX Clothing Store)
06.2012 - 01.2014
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Created and managed project plans, timelines and budgets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Education
Certificate - Client Data Disclosures & Protections Certificate
State of CT - DSS
Bridgeport, CT05-2025
Certificate - Community Health Worker Core Competencies
Southwest Area Health Education Centers (AHEC)
Shelton, CT10-2020
Certificate - Medical Billing And Coding
Housatonic Community College
Bridgeport, CT07-2019
High School Diploma -
Penn Foster Career School
Scranton, PA07-2015
Skills
- Bookkeeping
- Research
- Filing
- Check processing
- Scheduling
- Tech-Savvy
- Multi-line phone systems
- Team collaboration
- Typing 45 wpm
- Customer service
- Microsoft Word
- Training and coaching
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Alliance for Community Empowerment
12.2020 - Current
Manager
Pretzel Maker
10.2019 - 03.2020
Security Guard (Fedex Warehouse)
Allied Universal Security Services
08.2017 - 10.2019
Administrative Assistant
The UPS Store Inc.
01.2014 - 08.2017
Supervisor
Track 23 (PCX Clothing Store)
06.2012 - 01.2014
Certificate - Client Data Disclosures & Protections Certificate
State of CT - DSS
Certificate - Community Health Worker Core Competencies
Southwest Area Health Education Centers (AHEC)
Certificate - Medical Billing And Coding
Housatonic Community College
High School Diploma -
Penn Foster Career School
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