Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cassandra Castanon

Chula Vista,CA

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

7
7
years of professional experience

Work History

Server

Dennys Restaurant
National City, CA
12.2021 - 07.2023
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Checked food before serving it to customers.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Retail Sales Associate Cashier

Hyatt Hotels Corp
San Diego
12.2017 - 03.2020
  • Scanned items and checked pricing on cash register for accuracy.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Welcomed customers, offering assistance to help find store items.
  • Counted and balanced cashier drawers.
  • Stocked shelves and maintained product displays.
  • Followed company safety regulations to maintain safe work environment.

Food Service Worker

bcb cafe
San Diego, CA
06.2016 - 09.2019
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Complied with company service standards and adhered to inventory and cash control procedures.
  • Greeted customers upon arrival in the dining area.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Assembled and served meals according to specific guest requirements.
  • Followed recipes and customer requests to prepare meals.

Education

High School Diploma -

Chula Vista High School
Chula Vista, CA
06-2017

Skills

  • Excellent communication with others
  • Work well with others
  • Ability to work independently
  • Detail-oriented and able to handle multiple tasks simultaneously
  • Motivator, Optimistic Attitude, Patience
  • Excellent customer service skills

Languages

English
Professional
Spanish
Professional

Timeline

Server

Dennys Restaurant
12.2021 - 07.2023

Retail Sales Associate Cashier

Hyatt Hotels Corp
12.2017 - 03.2020

Food Service Worker

bcb cafe
06.2016 - 09.2019

High School Diploma -

Chula Vista High School

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Cassandra Castanon