Summary
Overview
Work History
Education
Skills
Timeline
Generic
Cassandra Castleberry

Cassandra Castleberry

Toledo,WA

Summary

I’m someone who’s ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset.

I’m very Dedicated to business success, eager to learn more about skills and to advance professionally.

I am very hard working and I love quality and teamwork in high esteem.

Highly-motivated worker with desire to take on new challenges.

Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Management Trainee

Burger King
Helena, Montana
01.2024 - 09.2024
  • Conducted research and analysis of customer feedback to identify areas of improvement in operational processes.
  • Assisted with the development of new policies and procedures for daily operations.
  • Provided on-the-job training to new employees in accordance with company standards.
  • Resolved customer issues efficiently to build loyalty.
  • Learned company processes, procedures and employee role functions.

Crew Member

McDonald's
Kent, Washington
01.2021 - 03.2023
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Adhered to health department regulations regarding food handling procedures.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Resolved customer complaints in a professional manner.

Education

High School Diploma -

Shoreline Community College
Seattle, WA
03-2022

Skills

  • Complaint resolution
  • Customer Service
  • Cleaning
  • Workplace Safety
  • Cash Handling
  • Teamwork and Collaboration
  • Flexible Schedule
  • Hospitality and accommodation
  • Complex Problem-Solving
  • Positive Attitude
  • Money Handling
  • Organizing Work Stations
  • Attention to Detail
  • Clear Communication
  • Budgeting and finance
  • Decision-making capabilities
  • Area and Facility Cleaning
  • Goal Setting and Achievement
  • Safety understanding
  • Problem-Solving

Timeline

Management Trainee

Burger King
01.2024 - 09.2024

Crew Member

McDonald's
01.2021 - 03.2023

High School Diploma -

Shoreline Community College

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Cassandra Castleberry