Cassandra Cates
Billings,MT
Summary
Knowledgeable professional with background in addiction counseling and mental health services, providing compassionate care and tailored treatment plans. Expertise in individual and group counseling, treatment planning and psychoeducation. Strong focus on collaboration and achieving results, adaptable to changing needs. Known for empathy, strong communication skills, and ethical practice. Assisted in development of curriculum for family programming and passionate about supporting families and instilling hope.
Overview
18
18
years of professional experience
Work History
Licensed Addiction Counselor
Rimrock Foundation
08.2017 - Current
- Complete biopsychosocial assessments to determine appropriate ASAM level of care, making referrals for comorbid conditions.
- Lead individual and group counseling sessions to meet variety of therapeutic needs for recovering individuals.
- Facilitate family programming for clients and family members, providing psychoeducation on topics to include: addiction, family roles and communication skills.
- Develop client treatment plans and document progress toward goals.
- Facilitate Love & Logic Parenting class to assist in skill development for recovering individuals.
- Facilitate Dialectical Behavioral Therapy (DBT) class to assist in skill development for recovering individuals.
- Attend ICWA Family Recovery Court as the treatment liaison, collaborating with judge, attorneys, probation, CPS and other team members to provide wraparound services for clients.
Admissions Coordinator
New Day, Inc.
05.2012 - 08.2017
- Managed referrals and coordinated admissions process for all therapeutic group home and day treatment clients.
- Streamlined client admissions process by implementing effective communication strategies and efficient data entry techniques.
- Maintained high level of customer service with clients, families, and visitors by consistently displaying empathy, professionalism, and excellence in communication skills.
- Confirmed all insurance benefits met standards of admissions as dictated by policy; completed prior authorizations for therapeutic group home placement.
Treatment Manager/Targeted Youth Case Manager
New Day, Inc.
04.2007 - 05.2012
- Provided in-home therapeutic support for youth diagnosed with a mental health disorder and their caregivers.
- Monitored youth progress, adjusting treatment plans as needed to optimize results.
- Maintained up-to-date documentation of youth progress notes, treatment plans, and discharge summaries
- Conducted thorough assessments of youths' situations, identifying issues, goals, and necessary interventions.
- Made appropriate referrals for services based on youths' needs.
- Facilitated the transfer of clinical records in a confidential manner to appropriate agencies.
- Attended monthly treatment team meetings to provide input regarding youth and their needs.
Education
Bachelor of Science - Psychology
Montana State University
Bozeman, MT05.2004
Bachelor of Science - Biology
Rocky Mountain College
Billings, MT05.2004
Graduate Certificate For Addiction
Montana State University
Bozeman, MT05.2016
Skills
- Self-care strategies
- Cognitive behavioral therapy
- Motivational interviewing
- Continuing education
- Psychoeducation
- Assessment skills
- Group facilitation
- Documentation proficiency
- Staff education and training
- Utilization review
- Emotional awareness
Timeline
Licensed Addiction Counselor
Rimrock Foundation
08.2017 - Current
Admissions Coordinator
New Day, Inc.
05.2012 - 08.2017
Treatment Manager/Targeted Youth Case Manager
New Day, Inc.
04.2007 - 05.2012
Bachelor of Science - Psychology
Montana State University
Bachelor of Science - Biology
Rocky Mountain College
Graduate Certificate For Addiction
Montana State University
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