Cassandra Chapman

I helped a family friend of mine take care of his mom.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
• Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.

• Exceeded individual performance expectations while actively contributing to overall CAP 2 team success.
• Aided in maintaining a positive workplace atmosphere through open communication and active engagement with colleagues at all levels of the organization.
• Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
• Participated in required training sessions to stay current on company policies, procedures, and best practices related to job responsibilities.
• Contributed to positive customer experiences with friendly, attentive service during busy shifts.

• Worked front counter, drive-thru and other areas.
• Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
• Took orders, prepared meals, and collected payments.
• Collaborated with team members to complete orders.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
• Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
• Improved customer satisfaction by providing efficient and friendly service during peak hours.
• Greeted customers promptly and took orders to keep flow of traffic moving.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.

• Developed strong rapport with regular customers, fostering a welcoming environment for all patrons.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Displayed strong multitasking skills under pressure by simultaneously managing multiple orders while providing exceptional customer service.
• Enhanced customer satisfaction by providing prompt and courteous service at the snack bar.
• Provided excellent customer service, resolving complaints promptly and professionally.
• Handled cash transactions accurately, maintaining accountability for register balances at the end of each shift.