Cassandra Clark

Hello, my name is Cassandra Clark and I am currently interested in the work from home customer service position that you have available. I'm currently seeking an organization that can use a versatile and dynamic professional with exceptional community researcher, customer service, and administrative skills. I have attached my resume so that you can review my experiences and skills that I have to offer. Please review my skills and abilities that I can bring to your organization for consideration, if there's any questions or concerns, please contact me via email or by phone (404) 449-3607. Thank you, Cassandra Clark

Methodical Program Coordinator offers internal document creation, program management, and project implementation expertise paired with outstanding time management and multitasking abilities. Resourceful and versatile professional with many years of experience developing and coordinating programs.

Talented professional skilled in coordinating all aspects of program funding, operations and controls with diligent attention to current and expected requirements. Highly organized in managing resources and maintaining records. Focused on continuously improving systems, service delivery and efficiency.

Energetic professional equipped to handle demanding workloads covering regular and special events programming. Works smoothly at all levels to meet creative, technical and operational goals. Excels at promotions and materials management.

Seasoned Program Coordinator with broad-ranging expertise in operations management and financial administration. Highly skilled in overseeing budget planning and championing strategic visions. Committed to driving teams toward success and sustaining organizational missions.

Compassionate professional with many years of experience coordinating community programs and allocating resources. Dedicated to excellent patient care through an empathetic approach. Thrives in team-based or independently-motivated settings.

Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities.

Caring professional supports clinical teams in implementing care plans. Excellent time management, team collaboration, and program development skills.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

• Atlanta, GA
• Decatur, GA
• Avondale Estates, GA

• Medical billing, 02/01/22, Completed
• Protecting patient privacy, 02/01/22, Proficient
• Spreadsheets with Microsoft Excel, 03/01/22, Proficient
• Work motivation, 02/01/22, Proficient
• Verbal communication, 03/01/22, Proficient
• Customer service, 10/01/20, Proficient
• Customer focus & orientation, 03/01/22, Proficient

• American Medical Informatics Association
• Association of Information Technology Professionals
• International Association of Administrative Professionals

• [Area of certification], [Company Name] - [Timeframe]
• Certified [Job Title], [Company Name] - [Timeframe]
• [Area of certification] Training - [Timeframe]

Quickly and efficiently respond to incoming calls and faxes. Identify how best to assist. Document calls in appropriate tracking systems. Handle/escalate calls per established procedures. Conduct insurance verifications to understand if patient’s prescribed therapy is eligible for coverage. Possibly coordinate prior authorizations, investigate alternative insurance coverage, or other funding sources on behalf of the patients per the program specifications. Process patient applications of various complexities, and follow the programs specifications to determine their eligibility. Place follow up calls and respond to Inquiries from patients and/or healthcare providers as necessary. Liaise with partner distributors and pharmaceutical manufacturers to request products per the program’s guidelines and track shipments. Coordinate the order and transfer of prescriptions based on their degrees of urgency to specialty pharmacies as appropriate. Be familiar with the market place and the insurance options available for patients. Educate patients on the available options as appropriate. Assist with training new team members by shadowing/reverse shadowing them and serving as a data checker by reviewing data entered in the program’s tracking system. Maintain a professional, calm and friendly demeanor. Express thoughts and instructions clearly in both verbal and written communication. Use grammatically correct and concise language. Analyzed and reviewed high-level office visits, reports, and record review to providers. Interpreted hospital guidelines for both inpatient and outpatient claims. Updated providers with fee scheduling according to state fees. Ability to use medical terminology accurately. Assist providers with escalations on bills and claims in a timely manner. Provided providers with allowance due to them and also explaining denials via EOR and nurse's notes.