Cassandra Conceicao
Selden
Summary
Reliable House cleaner dedicated to maintaining cleanliness and upkeep for private homes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Private House Cleaner
Self-employeed
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Office Filer
Masons
04.2023 - Current
- Examined, categorized, and sorted incoming documents.
- Maintained physical and computer-based filing systems.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Sorted and classified documents into appropriate filing systems for increased traceability.
Waitress/Maneger
The Bread Palace
11.2019 - 01.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Used cash registers and credit card machines to cash out customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Maintain log books and spreadsheets documenting file data and storage receipts
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Education
High School Diploma -
Sachem High School East
Farmingville, NYSkills
- Storage Area Management
- Excellent Written and Oral Communication
- Guest Service and Support
- Quality Assurance
- Health and Safety Compliance
- Decision-Making Skills
- Exceptional Communicator
- Exceptional Time Management
- Customer Needs Assessments
- Team Support and Collaboration
Languages
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Filer
Masons
04.2023 - Current
Waitress/Maneger
The Bread Palace
11.2019 - 01.2022
Private House Cleaner
Self-employeed
High School Diploma -
Sachem High School East
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