Summary
Overview
Work History
Education
Skills
Timeline
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Cassandra Conn

Lake Orion,MI

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Homegrown Brewing Company
Oxford, MI
08.2020 - 08.2023
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Took beverage orders and served drinks during peak meal times.
  • Assisted staff by serving food and beverages or bussing tables.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Notified server after seating parties in section to facilitate prompt service.

Education

BBA - Accounting

Grand Valley State University
Allendale, MI
04-2026

BBA - General Management

Grand Valley State University
Allendale, MI
04-2026

Skills

  • Hardworking
  • Communication
  • Knowledgeable with Excel
  • Process documentation and understanding
  • Working knowledge of SAP in the Procurement and Fulfillment processes

Timeline

Restaurant Hostess

Homegrown Brewing Company
08.2020 - 08.2023

BBA - Accounting

Grand Valley State University

BBA - General Management

Grand Valley State University

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Cassandra Conn