Accomplished tourism and community engagement leader with extensive experience in destination marketing, event planning, and stakeholder relations. As Director of Visit Harlingen, successfully revitalized the city’s tourism landscape, driving economic growth through strategic marketing campaigns, large-scale event execution, and strong community partnerships. Proven ability to manage budgets, develop comprehensive tourism initiatives, and enhance visitor experiences. Skilled in public relations, team leadership, and data-driven decision-making. Passionate about preserving history and promoting cultural attractions.
Overview
19
19
years of professional experience
Work History
Director
City of Harlingen Visitors & Convention Bureau (Visit Harlingen)
06.2017 - Current
Develop and execute comprehensive tourism strategies to attract visitors to Harlingen to increase Hotel/ Motel Tax collections and occupancy rate.
Strategies include: marketing campaigns, event planning, and partnerships with local businesses to promote hotel overnight stays.
Foster strong relationships with the local community stakeholders, visitors, city staff, City Commission and Mayor
Frequent communication with community leaders, organizations, and residents to ensure tourism initiatives align with Harlingen’s values and benefit the entire community.
Plan, organize, and raise funds for events with thousands of attendees.
Events include Blues on the Hill, Freedom Fest, Harlingen Beer Fest, and Riofest. Multiple city departments are brought together to execute events, Each event contributing to the local economy.
Present to City Commission on continuous basis, managing a budget of $600,000, ensuring that the resources are allocated responsibly to maximize the impact of the funds.
Seasonal Marketing Campaigns have increased Harlingen’s visibility as a destination. Utilizing various media channels, digital marketing, and collaborations with community partners.
Analyze tourism data to make informed decisions in order to target specific market segments.
Built and led a highly motivated and skilled team, fostering a culture of excellence, creativity, and collaboration. Managing schedules and payroll duties.
Elevated department profile by spearheading comprehensive rebranding initiative.
The Harlingen Convention and Visitors Bureau transition to Visit Harlingen in 2022 included website, logo, social media and all collateral for the department
Create City of Harlingen Hotelier Board and report monthly to board, assessing marketing campaigns, occupancy reports and nightly rates.
Report directly to Tourism Board of Harlingen on a monthly basis: reporting on events, marketing, Short Term Rentals, Hotel/Motel occupancy stats, social media and website traffic.
Continuous promotions of the attractions, hotels and activities in Harlingen with interactive booths and promotional items at conferences and expos in Harlingen and around the state.
Co-host and producer of weekly "things to do in Harlingen" show called "Ci-Tea"
Co- host and producer of weekly podcast called "Let's Talk Harlingen"
Marketing & Events Manager
City of Harlingen Visitors & Convention Bureau
12.2016 - 06.2017
Managed administrative logistics of events planning, event booking, and event promotions.
Liaised with clients to determine exact event requirements
Oversaw preparation and management of event budgets to deliver at or below project costs.
Built relationships with customers and community to establish long-term department growth.
Branch Office Manager
Edward Jones - Harlingen Office
06.2006 - 06.2016
Client Services
Operational Support and Appointment Coordination
Office Management
Technology Proficiency
Compliance and Regulatory Oversight
Education
Graduate CPM Program -
Texas Certified Public Manager Program
01.2020
BBA - Finance
The University of Texas Rio Grande Valley
01.2014
Skills
Community Engagement
Strategic Planning
Large Scale Event Planning
Bilingual-Spanish
Marketing
Stakeholder Relationship Management
Team Building
Mentorship
Leadership
Communications and PR
Public Speaking
Live TV/Radio & Social Media
Creativity and innovation
Strategies and goals
Budget management
Languages
Spanish
Professional Working
Timeline
Director
City of Harlingen Visitors & Convention Bureau (Visit Harlingen)