Cassandra Costilla
Portland,TX
Summary
Dedicated caregiver with a strong background at Private Care, excelling in patient companionship and compassionate communication. Proven ability to enhance clients' quality of life through effective time management and problem-solving skills.
Committed to maintaining high standards of care and ensuring client satisfaction through reliable and ethical practices.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
8
8
years of professional experience
Work History
Caregiver
Private Care
07.2022 - 05.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Externship Medical Assistant
Bridge Family Practice
02.2025 - 04.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Receptionist
City of Portland
03.2017 - 01.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Certified Medical Assistant - Medical
Southern Careers Institute
TX06-2025
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Patient care
- Multitasking and organization
- Strong ethics
- First aid and safety
- Flexible schedule and availability
- Compassionate communication/care
- Medical record-keeping
- Team collaboration
- Medication and appointment reminders
- Direct patient care
- Medical records management
- Records maintenance
- Indirect patient care
- Reliability and punctuality
Timeline
Externship Medical Assistant
Bridge Family Practice
02.2025 - 04.2025
Caregiver
Private Care
07.2022 - 05.2025
Receptionist
City of Portland
03.2017 - 01.2021
Certified Medical Assistant - Medical
Southern Careers Institute
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